thingsboard / thingsboard-gateway

Open-source IoT Gateway - integrates devices connected to legacy and third-party systems with ThingsBoard IoT Platform using Modbus, CAN bus, BACnet, BLE, OPC-UA, MQTT, ODBC and REST protocols
https://thingsboard.io/docs/iot-gateway/what-is-iot-gateway/
Apache License 2.0
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[HELP] Installation falils every time I try to install gateway at ubuntu 18.04.6 LTS #1553

Closed IhorYednak closed 1 month ago

IhorYednak commented 1 month ago

Hello @imbeacon

I tried re-installing the gateway couple of times, with no result giving me this error all the time "dpkg: error processing package python3-thingsboard-gateway (--configure): installed python3-thingsboard-gateway package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: python3-thingsboard-gateway E: Sub-process /usr/bin/dpkg returned an error code (1)"

python3 --version Python 3.12.0

Here is the installation log

sudo apt install ./python3-thingsboard-gateway.deb -y Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'python3-thingsboard-gateway' instead of './python3-thingsboard-gateway.deb' python3-thingsboard-gateway is already the newest version (3.5.3). 0 upgraded, 0 newly installed, 0 to remove and 12 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up python3-thingsboard-gateway (3.5.3) ... Running py3compile for python3-thingsboard-gateway... Checking if /var/lib/thingsboard_gateway/ exists... /var/lib/thingsboard_gateway/ already exists. Copying extensions to /var/lib/thingsboard_gateway/... cp: cannot stat '/etc/thingsboard-gateway/extensions': No such file or directory dpkg: error processing package python3-thingsboard-gateway (--configure): installed python3-thingsboard-gateway package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: python3-thingsboard-gateway E: Sub-process /usr/bin/dpkg returned an error code (1)

Thanks in advance for any kind of help!