[BUG] Gateway installation failed - Depends: python3-paho-mqtt but it is not installable

[DanielRichart]

Describe the bug I'm trying to install the python thingsboard gateway on my ubuntu machine.

When i run sudo apt install ./python3-thingsboard-gateway.deb -y, the installation fails and print:

Reading package lists... Done Building dependency tree
Reading state information... Done Note, selecting 'python3-thingsboard-gateway' instead of './python3-thingsboard-gateway.deb' Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation:

The following packages have unmet dependencies: python3-thingsboard-gateway : Depends: python3-paho-mqtt but it is not installable E: Unable to correct problems, you have held broken packages.

It says that the installation depends on paho-mqtt, but I have the package installed.

Please, how can I complete the installation?

Thank you, Daniel Richart

[imbeacon]

Hi @DanielRichart ,

Thank you for your interest in ThingsBoard IoT gateway.

Please try to install the required package for the thingsboard_gateway user using the following command: sudo pip3 install paho-mqtt --user thingsboard_gateway

And run the installation command again.

[DanielRichart]

Hi,

Thanks for the answer!

I have tried it, but the error still occurs. There are other things I can try?

Thank you, Daniel

[thucar]

Facing the same issue. I have paho-mqtt installed using pip3 but since dpkg seems to be looking for the actual .deb, it still complains about the missing dependency

[thucar]

A workaround:

manually install all packages and python modules mentioned in the tb-gateway installation guide. Then install the downloaded .deb file using:

sudo dpkg -i --ignore-depends=python3-paho-mqtt python3-thingsboard-gateway.deb