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thingsboard / thingsboard-gateway

Open-source IoT Gateway - integrates devices connected to legacy and third-party systems with ThingsBoard IoT Platform using Modbus, CAN bus, BACnet, BLE, OPC-UA, MQTT, ODBC and REST protocols
https://thingsboard.io/docs/iot-gateway/what-is-iot-gateway/
Apache License 2.0
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[HELP] Unable to start TB Gateway 3.0.1 & Question about Remote Configurator #690

Closed jeffreylauck closed 2 years ago

jeffreylauck commented 2 years ago

Describe the issue I have done a clean installation of the TB Gateway on my Pi Zero today, however I am unable to start the gateway. Is it something to do with new v3.0.1 of the Gateway?

Also, I am reinstalling the TB Gateway in the hope of making the "Remote Configurator" to work on the gateway. I was trying to use the Remote Configurator widget on the server to configure the gateway connectors but had no luck yet. May I know if it is a completed feature, and if any documentation is available?

Thanks!

Configuration (Attach your configuration file) I am using the config from the doc

thingsboard:
  host: 192.168.0.24
  port: 1883
  security:
    accessToken: ***REMOVED***
storage:
  type: memory
  read_records_count: 100
  max_records_count: 100000
#  type: file
#  data_folder_path: ./data/
#  max_file_count: 10
#  max_read_records_count: 10
#  max_records_per_file: 10000
connectors:

  -
    name: MQTT Broker Connector
    type: mqtt
    configuration: mqtt.json

Connector name (If you need help with some connector/converter): [e.g. MQTT Connector]

Error traceback (If it was raised):

Illegal instruction

Versions (please complete the following information):

jeffreylauck commented 2 years ago

I have also tried to install the latest v3.0.1 Gateway onto the same Raspberry Pi Zero (OS: Raspbian 10), no luck. But when I then install it on a Raspberry Pi 4 (OS: Raspbian 11), it is able to run. Does it mean the latest TB Gateway cannot be run on Pi Zero?

samson0v commented 2 years ago

Hi @jeffreylauck, can you send the complete log of Gateway starting? Thanks for your interest in ThingsBoard IoT Gateway!

jeffreylauck commented 2 years ago

@samson0v Hi, thanks for following up.

I have found a solution, it seems that the wheel for grpcio published on PyWheel doesn't support armv6 (see https://github.com/grpc/grpc/issues/26474)

As a workaround, I tried installing grpcio from the deb packages first, as mentioned in the above issue post

sudo apt-get install python3-grpcio

And then following the installation guide on thingsboard-gateway website, 

git clone https://github.com/thingsboard/thingsboard-gateway.git
cd thingsboard-gateway
python3 setup.py install
mkdir logs
python3 ./thingsboard_gateway/tb_gateway.py

Now the gateway is able to run. image

It seems that the problem is due to incompatibility of grpcio from pywheel with armv6 architecture.

Thanks and I will close the issue.