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thirtybees / stripe

Stripe payment module
https://stripe.com
Academic Free License v3.0
6 stars 12 forks source link

mobile jump problem #32

Closed adamus007p closed 5 years ago

adamus007p commented 5 years ago

Hello, The tthing is that on mobile when i write card numbers and then write expiry date it jump to top so i need to scroll down to see which numbers I type. On PC is ok, On mobile Android9 there is jumping.

Do you have the same problems?

getdatakick commented 5 years ago

The payment widget is provided and maintained by stripe, there's nothing we can do to fix it. If it behaves incorrectly, please file an issue on stripe

adamus007p commented 5 years ago

Problem is only with mobile version of Firefox, Chrome mobile is OK.

adamus007p commented 5 years ago

Firefox responsive emulator on PC is ok, so only one way is to test on real phone browser not emulators.

When there is bigger pane with number it jump every time when i type.

adamus007p commented 5 years ago

First: there are two types of possible payment.

stripe checkout - it transfer to stripe website and you need to type all card details + addres
in my case there is no copied address there.
Test show me all info email adress etc.

Payment using a form on merchant page.
Here we have a form on our shop
image

Here we put only credit/debit card number and pay. There is no needs to add address.

In this method i have no email.

@getdatakick have you check this method too?

The problem on Firefox mobile is only when the form is enabled.

  1. Enable Stripe credit card form - jumping 1b. Enable Stripe credit card form - turn off all other extra options like Alipay and Google Pay - jumping
  2. Enable Stripe credit card form + Enable Stripe Checkout - jumping
  3. Enable Stripe Checkout - no jumping

Conclusions Enable Stripe Checkout generate problems - jumping.

Please note problem is only in mobile version only in Firefox mobile