single inverter - api always responds with 'wifi_online': False

[LukasGrebe]

System Health details

System Information

version	core-2024.4.3
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.1.73-haos-raspi
arch	aarch64
timezone	Europe/Berlin
config_dir	/config

Home Assistant Community Store

GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok GitHub API Calls Remaining | 4991 Installed Version | 1.34.0 Stage | running Available Repositories | 1402 Downloaded Repositories | 10

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok

Home Assistant Supervisor

host_os | Home Assistant OS 12.0 -- | -- update_channel | stable supervisor_version | supervisor-2024.04.4 agent_version | 1.6.0 docker_version | 24.0.7 disk_total | 116.5 GB disk_used | 22.0 GB healthy | true supported | true board | rpi4-64 supervisor_api | ok version_api | ok installed_addons | vzlogger to MQTT Gateway (0.9.5), Mosquitto broker (6.4.0), Frigate (Full Access) (0.13.2), Studio Code Server (5.15.0), Advanced SSH & Web Terminal (17.2.0), eBUSd (23.2.5), ESPHome (2024.4.2), ha-sip (3.7)

Dashboards

dashboards | 7 -- | -- resources | 3 views | 18 mode | storage

Recorder

oldest_recorder_run | 23. April 2024 um 14:23 -- | -- current_recorder_run | 7. Mai 2024 um 17:19 estimated_db_size | 498.80 MiB database_engine | sqlite database_version | 3.44.2

Spotify

api_endpoint_reachable | ok -- | --

Checklist

• [X] I have enabled debug logging for my installation.
• [X] I have filled out the issue template to the best of my ability.
• [X] This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• [X] This issue is not a duplicate issue of any previous issues..

Describe the issue

None of the data available in the app is shown.

for some reason the api response always containers 'wifi_online': False this may be a timing issue, but most recently I tried this right after I was getting what appears to be live data in the anker app.

after optimizing the wifi a few days ago, the app had never again reported "offline/sleep mode" for the inverter when the panels were in broad daylight. but they seem to when accessing through the integration.

maybe its also related to the fact that I can not create a power system? i've setup the integration but failed at setting up separate access data as I can't create one in the app, I think this may be because I only have a single device and I need to select at least two to setup a power system(?) - the option to create a power system is grayed out in my app.

Reproduction steps

1. setup integration
2. observe initial and continuous "offline" reporting for the device's wifi state.

Debug logs

2024-05-07 17:29:44.160 DEBUG (MainThread) [custom_components.anker_solix] Api Coordinator lfndly is updating sites 
2024-05-07 17:29:44.160 DEBUG (MainThread) [custom_components.anker_solix] Updating Sites data
2024-05-07 17:29:44.161 DEBUG (MainThread) [custom_components.anker_solix] Getting site list
2024-05-07 17:29:44.162 DEBUG (MainThread) [custom_components.anker_solix] Request Url: POST https://ankerpower-api-eu.anker.com/power_service/v1/site/get_site_list
2024-05-07 17:29:44.163 DEBUG (MainThread) [custom_components.anker_solix] Request Headers: {'Content-Type': 'application/json', 'Model-Type': 'DESKTOP', 'App-Name': 'anker_power', 'Os-Type': 'android', 'Country': 'DE', 'Timezone': 'GMT+02:00', 'x-auth-token': 'fa###masked###688b###masked###7b33###masked###b8', 'gtoken': 'dd###masked###1dab###masked###7c'}
2024-05-07 17:29:44.163 DEBUG (MainThread) [custom_components.anker_solix] Request Body: None
2024-05-07 17:29:44.259 DEBUG (MainThread) [custom_components.anker_solix] lfndly request post https://ankerpower-api-eu.anker.com/power_service/v1/site/get_site_list response received
2024-05-07 17:29:44.259 DEBUG (MainThread) [custom_components.anker_solix] Response Headers: <CIMultiDictProxy('Date': 'Tue, 07 May 2024 15:29:44 GMT', 'Content-Type': 'application/json; charset=utf-8', 'Content-Length': '97', 'Connection': 'keep-alive', 'Bizcode': '0', 'Trace': '980a84475186574b11aeddfcf0eeb513', 'Traceparent': '00-980a84475186574b11aeddfcf0eeb513-23391d7ebd7fa89c-00', 'Server': 'APISIX')>
2024-05-07 17:29:44.265 DEBUG (MainThread) [custom_components.anker_solix] Response Data: {'code': 0, 'msg': 'success!', 'data': {'site_list': []}, 'trace_id': '980a84475186574b11aeddfcf0eeb513'}
2024-05-07 17:29:44.266 DEBUG (MainThread) [custom_components.anker_solix] Api Coordinator lfndly request statistics: 8 last hour, 2 last minute
2024-05-07 17:29:44.266 DEBUG (MainThread) [custom_components.anker_solix] Coordinator lfndly data: {'E07100020513': {'device_sn': 'E0***masked***3', 'device_pn': 'A**masked**3', 'type': 'inverter', 'bt_ble_mac': '8**masked**E', 'name': 'MI80 Microinverter(BLE)', 'alias': 'MI80 Microinverter(BLE)', 'wifi_online': False, 'wifi_name': 'W***masked***k', 'charge': False, 'bws_surplus': '0', 'sw_version': 'v0.0.1'}}
2024-05-07 17:29:44.266 DEBUG (MainThread) [custom_components.anker_solix] Finished fetching anker_solix_lfndly data in 0.107 seconds (success: True)

Diagnostics dump

No response

[thomluther]

hi The Cloud API needs a power system containing your devices. Without power system, you will not see any values in the Api or the integration because the device does not deliver the values to the cloud. Standalone devices deliver values only to the MQTT server when you look into the device details or via Bluetooth to the App.

[LukasGrebe]

Thanks for the feedback!

I sent a feature request for local MQTT access

[timothy3001]

Did someone find any solution to this?