INTERNAL ERROR when attempting to import liveboard (UI import works fine)

Mika45 commented 7 months ago

First Stop

[X] I have read and agreed to the ThoughtSpot Dev Tools EULA.
[X] I understand that if I have a critical issue with ThoughtSpot, I should reach out to my designated Account Executive and Solutions Consultant team instead of cs_tools.
[X] I searched the cs_tools documentation, with the integrated search.

Platform Configuration

cs-tools-info-2024-01-25

Description

Greetings. I'm trying to import a liveboard object via cs_tools and it fails with the error message INTERNAL ERROR which doesn't leave a clue about what could have gone wrong. Note that I've successfully managed to import the liveboard manually via the Utilities/Import TML area of TS cloud.

Any thoughts or help on how I could debug or get a more descriptive error from cs_tools?

boonhapus commented 7 months ago

Hey @Mika45 , this error comes back from ThoughtSpot directly. Does this Liveboard have a parameter on it?

Mika45 commented 7 months ago

Hi @boonhapus. No, it does not have parameters.

boonhapus commented 7 months ago

@Mika45 would you be able to share your TML file on this secure file share link? I'll take a look to see if I can't find out what's going on.

Mika45 commented 7 months ago

@boonhapus sure. I've just shared it. Thanks.

boonhapus commented 7 months ago

Thanks, I got it! This looks like a bug in ThoughtSpot itself, as I can see a related [internal] JIRA. I'll reach out to you directly to determine the best next steps.

thoughtspot / cs_tools