Issue: When a signature is generated using the user's name, it is not resized to the full size of the canvas pad. As a result, users see in the final document a small signature.
Note 1: The issue does not happen all the time (it rarely happens, in fact).
Note 2: It is very difficult to reproduce, I cannot see a pattern.
Note 3: The issue has been noticed in both Firefox and Internet Explorer.
Question: Do you have any ideas on how to debug & solve the issue?
Any idea on how to reproduce the issue is very helpful.
Hello,
Issue: When a signature is generated using the user's name, it is not resized to the full size of the canvas pad. As a result, users see in the final document a small signature.
Note 1: The issue does not happen all the time (it rarely happens, in fact). Note 2: It is very difficult to reproduce, I cannot see a pattern. Note 3: The issue has been noticed in both Firefox and Internet Explorer.
Question: Do you have any ideas on how to debug & solve the issue? Any idea on how to reproduce the issue is very helpful.
Thanks. Regards, Liviu