threefoldtech / test_feedback

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Sending TFT between nets causes loss #318

Closed Parkers145 closed 1 year ago

Parkers145 commented 2 years ago

User gerard on the forums has reported an issue with a TFT transfer.

 "Thanx Guys, It would really help to have more documentation on this and an overview of all the different wallets, Farms 
   and chains. I am new to Threefold so this could be just me.
   I went to testnet on the portal, I clicked on transfer and then I clicked on deposit to.

    I have send the address in a pm to you [@ParkerS](https://forum.threefold.io/u/parkers).
    After that I went to the mainnet and clicked on the name with TFT, clicked on swap/withdraw and then filled in the 
     stellar address from testnet from this picture with my TFT amount. When I go back to my test account from the stellar 
   address I see no change and on main the TFT is swapped. So I managed to do a swap but I don’t know where to" 

'it looks like he sent a transaction that would of come FROM the bridge wallet to the bridge wallet, this appears to have created a transaction that sent without a memo and cannot be returned without a memo. it looks like his tft is caught in the bridge wallet. I directed him to reach on chat aswell.

Can we add a memo section on dashboard?

mohamedamer453 commented 1 year ago

The issue was fixed in https://github.com/threefoldtech/tfgrid_dashboard/issues/379 now when the user enters the bridge address it will not be accepted and a validation message will get triggered mentioning that this is a blocked address.

***note: this feature is not available yet on test/mainnet and it will be available with the 3.8 release.