Cannot create new farm using the Threefold Connect App

atefnazmy commented 2 days ago

Description:

I'm unable to create a new farm using the Threefold Connect App and a popup window with an error message appears

Steps to Reproduce:

Open the Threefold Connect App.
Click on the Farming button in main menu.
Write your PIN code.
Click on the "+" symbol on the top right.
Write a name for your farm and select wallet then click on create.

Screenshot Of the Issue:

create_farm

Environment:

• OS Version: Android 14 • App Version: 4.0.0-181

Elsonbastey commented 2 days ago

Description:

I'm unable to create a new farm using the Threefold Connect App and a popup window with an error message appears

Steps to Reproduce:

Open the Threefold Connect App.

Click on the Farming button in main menu.

Write your PIN code.

Click on the "+" symbol on the top right.

Write a name for your farm and select wallet then click on create.

Screenshot Of the Issue:

Environment:

• OS Version: Android 14 • App Version: 4.0.0-181

Hello @atefnazmy You're experiencing transcript error on the node. It sounds like your query would be best dealt with by the support team. I'll have to refer you to the official support live chat with the ticket ID FAR19427 Please see the link below to our dedicated support line: Threefold Network DApps Support Ticket Requests. Note; Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent.

AhmedHanafy725 commented 1 day ago

Work Completed

The connection to tfchain was closed before creating the farm.

khaledyoussef24 commented 15 hours ago

verified on IOS 18 Version 4.0.0

could create the farm on the mobile testcase

threefoldtech / threefold_connect