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threefoldtecharchive / tfgrid_dashboard

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can not create a twin on mainnet #595

Closed khaledyoussef24 closed 1 year ago

khaledyoussef24 commented 1 year ago

Description

can not create a twin on mainnet after creating a polkadot account and error shows say 'account balance is too low'

Steps to reproduce

  1. go to dashboard.grid.tf
  2. choose your account
  3. click on accept and agree with ThreeFold Grid](https://library.threefold.me/info/legal/#/threefold__threefold_grid) USER and/or FARMER TERMS AND CONDITIONS
  4. the account balance is too low message will be prompt

Screenshot from 2023-03-26 13-02-54

AhmedHanafy725 commented 1 year ago

suspecting the issue in the activation service or in the dashboard itself: 1- the activation service has no tokens 2- there is a bug on the dashboard (it calls the accept T&C before activating the account)

so can you please try to create an account on mainnet with the ts client version 1.5.0? and check if you will get the same error.

A-Harby commented 1 year ago

Getting the same error on Testnet but not on dev or qanet.

mohamedamer453 commented 1 year ago

suspecting the issue in the activation service or in the dashboard itself: 1- the activation service has no tokens 2- there is a bug on the dashboard (it calls the accept T&C before activating the account)

so can you please try to create an account on mainnet with the ts client version 1.5.0? and check if you will get the same error.

Working fine on devnet, but got the mentioned error both on testnet v2.0.0-rc12 & mainnet v1.5.0

image

AhmedHanafy725 commented 1 year ago

okay seems the activation service has an issue

khaledyoussef24 commented 1 year ago

verified on mainnet

Screencast from 03-28-2023 11:25:29 AM.webm Screencast from 03-28-2023 11:26:49 AM.webm twin created successfully