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threema-ch / threema-web

The Threema Web application.
GNU Affero General Public License v3.0
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Unreachable device modal contains only targets iOS devices and contains a dead link #1138

Open bluec0re opened 2 years ago

bluec0re commented 2 years ago

Bug Description

The modal for an unreachable device only mentions iOS (I'm on Android). Also the context link (https://threema.ch/faq/web_ios_foreground) is dead.

image

Potential Solution

  1. Don't limit to a specific OS
  2. Fix the dead link

Your Environment

threema-danilo commented 2 years ago

@bluec0re thanks for the report! This is a bug, this version of the dialog should only be shown for iOS devices (obviously)! 🙂

threema-danilo commented 2 years ago

Hmm, actually I cannot reproduce this. Do you use Play Services or Threema Push? Do you have some steps to reproduce this?

bluec0re commented 2 years ago

Play Services and no. IIRC it occurred after waking my desktop up from sleep. But can't say for sure.

lgrahl commented 2 years ago

Can you send us the log of the web client after it happens? That might help. If you don't want to post it here, you can send it to *SUPPORT and mention this GH issue.

threema-danilo commented 2 years ago

When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?

threema-danilo commented 2 years ago

@bluec0re did this issue occur again, or not anymore?

When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?

bluec0re commented 2 years ago

It happened again once yesterday when trying to reproduce. But wasn't able to do it again so far. I thought it was related to switching from VPN (on device) to same WiFi (direct WebRTC connection). But couldn't confirm 😞

Airplane mode etc. Did not brought it up.