threema-ch / threema-web

The Threema Web application.
GNU Affero General Public License v3.0
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Show download button for images not already downloaded #780

Closed xan-a-a closed 5 years ago

xan-a-a commented 5 years ago

In a group chat, 3 images didn't display on Threema Web. Just "empty" messages. In the iPhone app, those were marked with a clickable "Image" icon. Once clicked, they also appeared in Threema Web.

image

xan-a-a commented 5 years ago

I still have 2 "unclicked unshown pictures" like that. If there is something you need me to do to debug this please let me know.

lgrahl commented 5 years ago

This happens when the app has not yet downloaded the image or it has deactivated that (e.g. for cellular networks). We need to show a download button in such a case.

xan-a-a commented 5 years ago

Ok thank you, I understand but just FYI I wasn't on cellular so it's probably caused by something else.

lgrahl commented 5 years ago

In that case, contact *SUPPORT since that is a matter of the app. :slightly_smiling_face:

lgrahl commented 5 years ago

Duplicate of #485