Closed andredimu closed 4 years ago
for inbox messages: when Save selected messages > PDF format in the output file, in the header not all recipients in to:... and Cc:... field are showed but only the first item. For sent message, all recipients are showed only if the full header view is activated.
the problem occurs when the export of messages is made from the folders on the server (inbox, sent, ...). If the export is made from local folders, all recipients are correctly listed in the pdf file
@andredimu Thanks for the issue posting. I believe I understand your two descriptions above. I just did a test using Thunderbird 68.1.2 with ImportExportTools NG 4.0.4 under Windows 10 printing single e-mail with three recipients. The signal e-mail was on the inbox on the server. Can you identify the versions you are using as well as any debug console output. It will be very difficult to solve without being able to reproduce the error.
I believe the output looks good.
Dear Christopher, I attached the preview of the message and the output pdf. My version is 68.1.2 (32 bit) with ImportExportTools NG 4.0.4 under Windows 7 professional SP1. How can I get the debug console output? Thank you for tour help.
Andrea
[image: 201910220918.jpg]
Informazioni di base Nome Thunderbird Versione 68.1.2 ID build 20191008153335 Canale di aggiornamento release User agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:68.0) Gecko/20100101 Thunderbird/68.1.2 SO Windows_NT 6.1 Processo launcher Attivo Finestre multiprocesso 0/0 Disattivato Processi remoti 0 <#remote-processes> Criteri a livello aziendale Disattivati Chiave servizio Google Location Non presente Chiave servizio Google Safebrowsing Non presente Chiave per georilevazione di Mozilla Non presente Modalità provvisoria false Account di posta e news ID Server in entrata Server in uscita Nome Sicurezza della connessione Metodo di autenticazione Nome Sicurezza della connessione Metodo di autenticazione Predefinito? account1 (none) Local Folders plain passwordCleartext account2 (exquilla) webmailex.cmbcarpi.it:443 SSL passwordCleartext null plain passwordCleartext true account3 (imap) imap.pec.actalis.it:993 SSL passwordCleartext smtp.pec.actalis.it:465 SSL passwordCleartext true Segnalazioni di arresto anomalo degli ultimi 3 giorni ID segnalazione Inviata Processi remoti Tipo Numero Estensioni Nome Versione Attiva ID Amazon.it 1.1 true amazon@search.mozilla.org Attach from Clipboard 1.2.68 true clipboard@ganss.org Bing 1.0 true bing@search.mozilla.org Category Manager 3.5 true sendtocategory@jobisoft.de DuckDuckGo 1.0 true ddg@search.mozilla.org duplicateContactsManager 2.1.1 true duplicateContactsManager@ddvo.net ExQuilla for Exchange 68.0.3 true exquilla@mesquilla.com Google 1.0 true google@search.mozilla.org ImportExportTools NG 4.0.4 true ImportExportToolsNG@cleidigh.kokkini.net Lightning 68.1.2 true {e2fda1a4-762b-4020-b5ad-a41df1933103} LocalFolders 2.0.2 true localfolder@philoux.eu Manually sort folders 2.0.2 true tbsortfolders@xulforum.org Provider Exchange ActiveSync 1.6 true eas4tbsync@jobisoft.de quickFilters 4.2 true quickFilters@axelg.com Quicktext 2.4 true {8845E3B3-E8FB-40E2-95E9-EC40294818C4} Show All Body Parts 1.3.2 true ShowAllBodyParts@kamens.us TbSync 2.5 true tbsync@jobisoft.de Wikipedia (it) 1.0 true wikipedia@search.mozilla.org Grafica Caratteristiche Composizione Basic Panoramica/zoom asincroni (APZ) nessuno Informazioni driver WSI WebGL 1 EGL_VENDOR: Google Inc. 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Frequenza Latenza Altoparlanti / cuffie (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280632&REV_1000\4&1213004d&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Dispositivi di input Nome Gruppo Produttore Stato Preferito Formato Canali Frequenza Latenza Missaggio stereo (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280632&REV_1000\4&1213004d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Microfono jack (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280632&REV_1000\4&1213004d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Gruppo microfoni (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280632&REV_1000\4&1213004d&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Preferenze importanti modificate browser.cache.disk.amount_written 176360 browser.cache.disk.capacity 522240 browser.cache.disk.filesystem_reported 1 extensions.lastAppVersion 68.1.2 font.name.monospace.el Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 17 idle.lastDailyNotification 1571646350 layers.mlgpu.sanity-test-failed false media.gmp.storage.version.observed 1 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Versione minima previstaVersione in uso NSPR 4.21 4.21 NSS 3.44.1 3.44.1 NSSSMIME 3.44.1 3.44.1 NSSSSL 3.44.1 3.44.1 NSSUTIL 3.44.1 3.44.1 Sandbox Livello sandbox content process 0 Livello effettivo sandbox content process 1 Internazionalizzazione e localizzazione Impostazioni dell’applicazione Lingue richieste ["it"] Lingue disponibili ["it","en-US"] Lingue applicazione ["it","en-US"] Impostazioni internazionali ["it-IT"] Lingua predefinita "it" Sistema operativo Lingue del sistema ["it-IT"] Impostazioni internazionali ["it-IT"]
Build platform
target
i686-pc-mingw32
Build tools
Compiler
Version
Compiler flags
z:/task_1570551612/build/src/clang/bin/clang-cl.exe -Xclang
-std=gnu99 -m32 8.0.0 -fcrash-diagnostics-dir=z:/task_1570551612/public/build -nologo -D_HAS_EXCEPTIONS=0 -guard:cf -W3 -Gy -Zc:inline -arch:SSE2 -Gw -Wno-unknown-pragmas -Wno-ignored-pragmas -Wno-deprecated-declarations -Wno-invalid-noreturn
z:/task_1570551612/build/src/clang/bin/clang-cl.exe -m32
8.0.0
-Qunused-arguments -guard:cf -Qunused-arguments
-fcrash-diagnostics-dir=z:/task_1570551612/public/build -TP -nologo -Zc:sizedDealloc- -D_HAS_EXCEPTIONS=0 -guard:cf -W3 -Gy -Zc:inline -arch:SSE2 -Gw -Wno-inline-new-delete -Wno-invalid-offsetof -Wno-microsoft-enum-value -Wno-microsoft-include -Wno-unknown-pragmas -Wno-ignored-pragmas -Wno-deprecated-declarations -Wno-invalid-noreturn -Wno-inconsistent-missing-override -Wno-implicit-exception-spec-mismatch -Wno-unused-local-typedef -Wno-ignored-attributes -Wno-used-but-marked-unused -D_SILENCE_TR1_NAMESPACE_DEPRECATION_WARNING -GR- -Z7 -O2 -Oy-
z:/task_1570551612/build/src/rustc/bin/rustc.exe
1.34.0
Configure options
MOZ_AUTOMATION=1 'MOZILLABUILD=C:\mozilla-build' --enable-application=comm/mail --target=i686-pc-mingw32 MOZILLA_OFFICIAL=1 --enable-update-channel=release VC_PATH=z:/task_1570551612/build/src/vs2017_15.8.4/VC CC=clang-cl CXX=clang-cl WINDOWSSDKDIR=z:/task_1570551612/build/src/vs2017_15.8.4/SDK 'DIA_SDK_PATH=z:/task_1570551612/build/src/vs2017_15.8.4/DIA SDK' LINKER=lld-link MAKECAB=z:/task_1570551612/build/src/makecab.exe NASM=z:/task_1570551612/build/src/nasm/nasm.exe ENABLE_CLANG_PLUGIN=1 --enable-calendar RUSTC=z:/task_1570551612/build/src/rustc/bin/rustc CARGO=z:/task_1570551612/build/src/rustc/bin/cargo RUSTDOC=z:/task_1570551612/build/src/rustc/bin/rustdoc CBINDGEN=z:/task_1570551612/build/src/cbindgen/cbindgen RUSTFMT=z:/task_1570551612/build/src/rustc/bin/rustfmt LLVM_CONFIG=z:/task_1570551612/build/src/clang/bin/llvm-config --enable-js-shell NODEJS=z:/task_1570551612/build/src/node/node.exe --enable-rust-simd MAKE=z:/task_1570551612/build/src/mozmake.EXE --enable-crashreporter --enable-official-branding
On Tue, Oct 22, 2019 at 5:10 AM Christopher Leidigh < notifications@github.com> wrote:
@andredimu https://github.com/andredimu Thanks for the issue posting. I believe I understand your two descriptions above. I just did a test using Thunderbird 68.1.2 with ImportExportTools NG 4.0.4 under Windows 10 printing single e-mail with three recipients. The signal e-mail was on the inbox on the server. Can you identify the versions you are using as well as any debug console output. It will be very difficult to solve without being able to reproduce the error.
I believe the output looks good. [image: image] https://user-images.githubusercontent.com/25272315/67257047-e7373d80-f457-11e9-8f85-282d383015c1.png
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/thundernest/import-export-tools-ng/issues/24?email_source=notifications&email_token=ANRRHZ27Q4BIBTD6CIYWLWDQPZVI7A5CNFSM4JC3JF22YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEB4NCPQ#issuecomment-544788798, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANRRHZ5PSJVOFMIIWRTKOGLQPZVI7ANCNFSM4JC3JF2Q .
@andredimu the debug console is accessed using 'Shift-Control-J' then you want to look for errors or warnings. since you are set up is very similar to mine it should possible to reproduce does the screenshot I sent you represent you are not able to see?
Hi, the screenshots#1 is the preview message in Inbox folder, the screenshots#2 in the output pdf (not all recipients in to:... and Cc:... field). If the export is made from local folders, all recipients are correctly listed in the pdf file
Here the debug debug.txt
@andredimu thanks, that's clear. Only the first 'To' contact , same for 'CC' Also I understand if you were to print this exact same e-mail after moving it to a local folder , that would show all the names, yes?
I will continue to do some investigation. Probably I will need to point you to some tests that could give us more feedback. I will let you know.
Yes is correct, in local folder I have no problem. Thank you for the help.
@andredimu my initial testing and investigation hasn't turned up anything obvious, or even given me any ideas yet. the big problem is that I cannot reproduce it. But I will keep you posted
Thank you. I think the problem is general concerning the printing process. if I print a message from the inbox I have the same problem, only the first 'To' contact and same for 'CC' are shown in the header. Instead the header is complete if I print a message from a local folder. But I haven't found any bug reports of this kind in thunderbird issues
@andredimu That makes some sense, I could not find anything that would change this behavior. I will look in the bug list also. I will make a new one if it doesn't exist. Thanks for experimenting!
The problem only occurs with the ExQuilla addon for Microsoft Exchange Server. With other addon for Exchange or with "classic" email accounts, everything works well. Closed
for inbox messages: when Save selected messages > PDF format in the output file, in the header not all recipients in to:... and Cc:... field are showed but only the first item. For sent message, all recipients are showed only if the full header view is activated.