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thunderbird / import-export-tools-ng

Import Export Tools that supports Thunderbird v68-v128
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No Index Files #628

Open pmruzicka opened 2 months ago

pmruzicka commented 2 months ago

I do not know if I am just doing something wrong or not. I have exported folder of emails with attachments many times in the past. I have not done it for a while, but today I tried to export a number of different ways with an index. However, in the past I would get an index.html file in the exported folder. Now there is no index.html file in any of the exported folders where I tried to do this. What am I missing? Can someone help stop losing my mind, please?

pmruzicka commented 2 months ago

I think I figured out why there is no index file. It must have something to do with the number of emails in the folders. The one I have been getting no index files from has 930 emails. So I guess I have to ask, is there a maximum number of emails that can be exported? I did a folder with 200+ and it worked fine.

pmruzicka commented 2 months ago

Well, it is NOT the amount of messages. It must have something to do with a certain message, but I am not sure. I can tell when there will be no index file as it gets to a certain number of emails and stops. I do not see any way to troubleshoot what is going on in Settings. I just exported 1700+ emails with 2 errors about can't save attachment (check filename) which I can live with. So whatever is causing the problem, it is in one specific folder. Is there a way to figure out which message might be causing the problem?

cleidigh commented 2 months ago

@pmruzicka Have you looked at the debug console for errors? Also what if you try doing an index on the folder? @cleidigh

pmruzicka commented 2 months ago

I can make an index. Just can't export messages with attachments and get the index. Always stops at message 108 out of 143. Not sure how to use the debug console.

cleidigh commented 2 months ago

@pmruzicka I suspect that there is an issue with an attachment. You can prove this by exporting the same folder without attachments. To check the console, use control shift J you can do the export and see if there are any errors. Then we can analyze. @cleidigh

pmruzicka commented 2 months ago

It exported fine without the attachments.

cleidigh commented 2 months ago

@pmruzicka ok now select just messages with attachments and then we can gradually reduce the set to id the problem attachment @cleidigh

pmruzicka commented 2 months ago

% messages had attachments. It exported 4 of them. I can see which email is not exporting. I can open the jpg in that email also, so not sure why it won't export.

cleidigh commented 2 months ago

ok export that one and look at the console

pmruzicka commented 2 months ago

What am I looking for in the console. There is tons of stuff in there.

cleidigh commented 2 months ago

clear with trash can, export, copy with right click and paste here

pmruzicka commented 2 months ago

It exports the image attachment. No index.

I am attaching what I think is the error. Export Error

cleidigh commented 2 months ago

ok Good, I will see where that goes

cleidigh commented 2 months ago

@pmruzicka Sorry, got off on other things... The error is actually an odd internal one doing a regular expression fixup on the html output concerning in line images. I have never seen that and have no clue how it's triggered. Is that an email you could send me privately? @cleidigh

pmruzicka commented 2 months ago

I could if I have your email. However, first I will have to do the exports again to find the email as I do not remember which one it was.

demetrioparrilla commented 1 month ago

Thanks for this information