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for tracking Thunderbird Desktop SUMO Knowledge Base issues
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Update MSOAuth article with feedback and solutions from TB115 #27

Open rtanglao opened 8 months ago

rtanglao commented 8 months ago
rtanglao commented 8 months ago

Consider incorporating Anje aka Toad-Hall's canned response from question 1423414:

SMTP settings: Outlook.com (Microsoft)

Is user name set up as full email address ? If no, then edit User Name.

Do you have any VPN operating - if yes, switch it off. Do you have anything currently using localhost eg: Apache ? If yes then switch it off until you have reset oauth.

Do you have cookies enabled ?

Web Content

Did you try a complete reset of password to get new oauth ?

Restart Thunderbird and a pop up browser style window will ask for email address and password to allow Thunderbird access to server.