Modify: Edit KB articles to reflect the fact that Cox is moving to Yahoo mail

rtanglao commented 8 months ago

Official announcement: from December 2023

From https://www.cox.com/residential/support/coxnet-email-transitioning-to-yahoo.html

QUOTE

We realize how important your cox.net email address is to you and have carefully selected Yahoo Mail because we believe they are a trusted provider that will continue to offer the advanced support and enhanced protection for your email account that you've had at Cox.

We will work with Yahoo to provide a seamless transition for our cox.net email customers. Be sure to review Yahoo’s Terms of Service and Privacy Policy, which will govern your email account after the move.

You will keep your email address, including @cox.net, messages, folders, calendar, and contacts. All your cox.net email content will automatically be transitioned over to Yahoo Mail.

Once the transition is complete for each cox.net email address, you will be directed to Yahoo to accept Terms of Service and Privacy Policy, or you will receive an email providing instructions about accepting Yahoo’s Terms of Service and completing this transition.

There is no cost to continue to use the cox.net email address we are transitioning to Yahoo Mail.

Note: There are other plans with additional features available for a fee through Yahoo.

Cox will no longer manage or support any email services.

Note: If you are experiencing issues with your email before the transition, contact Cox for support. After the transition, you should reach out to Yahoo directly.

END QUOTE

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo might be needed to be updated
Linked to this issue in the public wiki: https://wiki.mozilla.org/User:Rolandtb#2024-01-22

rtanglao commented 8 months ago

From https://www.cox.com/residential/support/access-and-log-in-to-yahoo-mail-after-transition.html

POP Settings

https://help.yahoo.com/kb/pop-access-settings-instructions-yahoo-mail-sln4724.html?guccounter=1
Incoming Mail (POP) Server

Server - pop.mail.yahoo.com Port - 995 Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires TLS - Yes (if available)
Requires authentication - Yes

Your login info

Email address - Your full email address (name@domain.com)
Password - Generate App Password
Requires authentication - Yes

IMAP Settings

From https://help.yahoo.com/kb/imap-server-settings-yahoo-mail-sln4075.html

Incoming Mail (IMAP) Server

Server - imap.mail.yahoo.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.mail.yahoo.com
Port - 465 or 587
Requires SSL - Yes
Requires authentication - Yes

Your login info

Email address - Your full email address (name@domain.com)
Password - Generate App Password
Requires authentication - Yes

rtanglao commented 8 months ago

Do you use Cox? If so could you please let us know if the settings are correct in https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo .

monica-thunderbird commented 5 months ago

Roland, we had a user on FB state they were having some issues that were making Thunderbird unusable. I found this link on the Cox community support page which has numerous comments and seemed to help most people who used it. It also seems to address a third-party password Yahoo requires. https://forums.cox.com/discussions/internet/successful-email-transition-to-yahoo-using-thunderbird-on-windows/152252

rtanglao commented 5 months ago

as always that forum thread wasn't super helpful :-) @monica-thunderbird Not your fault :-) Based on that always (why are forums so difficult :-) rhetorical question~!) I am guessing both:
- BOTH the settings in the comment above i.e. no OAuth with an application specific password i.e. a password specific to email clients like Thunderbird that folks have to generate from Yahoo's web interface at mail.yahoo.com
- AND OAuth2 work (see OAUth2 settings below) Which is super confusing for normal people
Again Do you use Cox? If so could you please let us know if the above^^^^^^ settings are correct?
OAuth2 Settings from https://forums.cox.com/discussions/internet/successful-email-transition-to-yahoo-using-thunderbird-on-windows/152252

Description: COX
Server Name: smtp.mail.yahoo.com
Port: 465
Connection Security: SSL/TLS
Authentication method: OAuth2
User Name: your user name, duh
click OK

Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows:

Server Name: imap.mail.yahoo.com 
Port: 993
Connection Security: SSL/TLS
Authentication Method: OAuth2

thunderbird / knowledgebase-issues