thunderbird / thunderbird-android

Thunderbird for Android – Open Source Email App for Android (fka K-9 Mail)
https://thunderbird.net/mobile
Apache License 2.0
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"None available" and no contribution values are displayed for a short period upon launch - especially on low ends #8354

Closed VladLucaci closed 3 weeks ago

VladLucaci commented 1 month ago

Checklist

App

Thunderbird for Android

App version

8.0b3

Where did you get the app from?

Google Play

Android version

14

Device model

Galaxy Tab A9+

Steps to reproduce

Preconditions: Have at least one account added. Make sure the application is closed

Steps:

  1. Launch TB.
  2. Go to Hamburger Menu
  3. Tap Show accounts
  4. Tap the Settings cogwheel.
  5. Tap Support Thunderbird Beta

Expected behavior

The page is loaded and all information and values are displayed.

Actual behavior

Page is accessed and "None available" is displayed as payment type while no contribution values are displayed. This issue occurs an all of our available devices, but it is especially visible on lower end devices where the waiting period is above 1 second(s)

Logs

https://github.com/user-attachments/assets/92180d23-a6aa-445e-a260-f22816f65351

kewisch commented 1 month ago

Here are my makeshift design suggestions. This would be good to look into given the billing library is so fragile.

The link to thunderbird.net should contain an utm campaign noting there was an error loading the amounts. It doesn't matter which error, but just the fact that this happened might give us a bit data there is an issue.

kewisch commented 1 month ago

Design provided a much better version of the right screen. It doesn't look like we have the left screen yet, where we'd instead show the typical loading indicator. Would be good to work this out until the release.

wmontwe commented 3 weeks ago

This is fixed by #8375, please reopen if it still doesn't work.