thunderbird / thunderbird-android

Thunderbird for Android – Open Source Email App for Android (fka K-9 Mail)
https://thunderbird.net/mobile
Apache License 2.0
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User is unable to modify monthly payment #8435

Open VladLucaci opened 3 weeks ago

VladLucaci commented 3 weeks ago

Checklist

App

Thunderbird for Android

App version

8.0

Where did you get the app from?

Google Play

Android version

14

Device model

Galaxy Tab A9+

Steps to reproduce

Preconditions: Have at least one account added.

  1. Go to Support Thunderbird
  2. Choose any purchase value for a monthly subscription (let's say the lowest one-but it happens with each one)
  3. Tap on Continue to payment.
  4. In the Review and Agree Google play prompt press Agree
  5. In the Google Play buy prompt tap Subscribe.
  6. In the Essential Monthly contribution tap "Modify Monthly payment".

Expected behavior

As a user, I would expect to be shown the monthly subscriptions options again and select a new value. (or at least to be let known that I need to cancel current subscription plan in Google Play Store in order to create a new one)

Actual behavior

Once "Modify Monthly Payment" is selected, the user is taken to the Google Play Store Subscriptions where the only options available are Cancel or Pause subscriptions.

Logs

Screencast of the issue

kewisch commented 3 weeks ago

Agree with this one, it came up in conversations before. From an engineering perspective, having the user cancel first was more simple to achieve. We're going to add a way to upgrade/change the subscription within in a future version.