OscarBeiro
commented
4 years ago Could you please provide more information?
- Which GLPI and Actualtime versions?
- Are you upgrading or is it a new install?
- When is this error arising?
Closed aleadco closed 3 years ago
OscarBeiro
commented
4 years ago Could you please provide more information?
jcervantes-sipecom
commented
4 years ago Hi, I'm getting the same error:
PHP Notice (8): Trying to access array offset on value of type null in /var/www/html/g952/plugins/actualtime/inc/task.class.php at line 414
In differents pages, for example:
Which GLPI and Actualtime versions? GLPI 9.5.2 and Actualtime 1.4.0
Are you upgrading or is it a new install? I upgraded from GLPI 9.4.6 and Actualtime 1.3.1 to GLPI 9.5.2 and Actualtime 1.4.0
When is this error arising? When accesing to differents pages like:
gitsyncuser
commented
4 years ago Hi,
We are unable to replicate.
Could you provide your GLPI information?
Webserver, DB server, PHP version...
Copy and paste information provide at Setup > Configuration > System
Thanks
Created with GitSync in GLPI by Óscar Beiro
jcervantes-sipecom
commented
4 years ago Of course:
GLPI 9.5.2 (/g952 => /var/www/html/g952) Installation mode: TARBALL
--
Operating system: Linux sg01ilinv3sipe 4.15.0-122-generic #124-Ubuntu SMP Thu Oct 15 13:03:05 UTC 2020 x86_64 PHP 7.4.11 apache2handler (Core, FFI, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, memcache, mysqli, mysqlnd, odbc, openssl, pcre, pdo_mysql, pdo_sqlsrv, posix, pspell, readline, session, shmop, snmp, soap, sockets, sodium, sqlsrv, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache/2.4.29 (Ubuntu) (Apache/2.4.29 (Ubuntu) Server at 10.1.3.75 Port 80) Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 OPR/71.0.3770.284 (Edition Campaign 34) Server Software: mariadb.org binary distribution Server Version: 10.4.15-MariaDB-1:10.4.15+maria~bionic-log Server SQL Mode: Parameters: glpi@localhost/g9495 Host info: Localhost via UNIX socket PHP version is at least 7.2.0 - Perfect! Sessions support is available - Perfect! Allocated memory > 64 Mio - Perfect! mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed iconv extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed intl extension is installed ldap extension is installed apcu extension is installed Zend OPcache extension is installed xmlrpc extension is installed CAS extension is installed exif extension is installed zip extension is installed bz2 extension is installed sodium extension is installed Database version seems correct (10.4.15) - Perfect! Timezones seems loaded in database The log file has been created successfully. Write access to /var/www/html/g952/config has been validated. Write access to /var/www/html/g952/files has been validated. Write access to /var/www/html/g952/files/_dumps has been validated. Write access to /var/www/html/g952/files/_sessions has been validated. Write access to /var/www/html/g952/files/_cron has been validated. Write access to /var/www/html/g952/files/_graphs has been validated. Write access to /var/www/html/g952/files/_lock has been validated. Write access to /var/www/html/g952/files/_plugins has been validated. Write access to /var/www/html/g952/files/_tmp has been validated. Write access to /var/www/html/g952/files/_cache has been validated. Write access to /var/www/html/g952/files/_rss has been validated. Write access to /var/www/html/g952/files/_uploads has been validated. Write access to /var/www/html/g952/files/_pictures has been validated. Write access to /var/www/html/g952/marketplace has been validated. Web access to files directory is protected
GLPI_ROOT: /var/www/html/g952 GLPI_CONFIG_DIR: /var/www/html/g952/config GLPI_VAR_DIR: /var/www/html/g952/files GLPI_MARKETPLACE_DIR: /var/www/html/g952/marketplace GLPI_USE_CSRF_CHECK: 1 GLPI_CSRF_EXPIRES: 7200 GLPI_CSRF_MAX_TOKENS: 100 GLPI_TELEMETRY_URI: https://telemetry.glpi-project.org GLPI_INSTALL_MODE: TARBALL GLPI_NETWORK_MAIL: glpi@teclib.com GLPI_NETWORK_SERVICES: https://services.glpi-network.com GLPI_MARKETPLACE_PRERELEASES: GLPI_USER_AGENT_EXTRA_COMMENTS: GLPI_AJAX_DASHBOARD: 1 GLPI_CALDAV_IMPORT_STATE: 0 GLPI_DEMO_MODE: 0 GLPI_FORCE_EMPTY_SQL_MODE: 1 GLPI_DOC_DIR: /var/www/html/g952/files GLPI_CACHE_DIR: /var/www/html/g952/files/_cache GLPI_CRON_DIR: /var/www/html/g952/files/_cron GLPI_DUMP_DIR: /var/www/html/g952/files/_dumps GLPI_GRAPH_DIR: /var/www/html/g952/files/_graphs GLPI_LOCAL_I18N_DIR: /var/www/html/g952/files/_locales GLPI_LOCK_DIR: /var/www/html/g952/files/_lock GLPI_LOG_DIR: /var/www/html/g952/files/_log GLPI_PICTURE_DIR: /var/www/html/g952/files/_pictures GLPI_PLUGIN_DOC_DIR: /var/www/html/g952/files/_plugins GLPI_RSS_DIR: /var/www/html/g952/files/_rss GLPI_SESSION_DIR: /var/www/html/g952/files/_sessions GLPI_TMP_DIR: /var/www/html/g952/files/_tmp GLPI_UPLOAD_DIR: /var/www/html/g952/files/_uploads GLPI_NETWORK_REGISTRATION_API_URL: https://services.glpi-network.com/api/registration/ GLPI_MARKETPLACE_PLUGINS_API_URI: https://services.glpi-network.com/api/glpi-plugins/ GLPI_I18N_DIR: /var/www/html/g952/locales GLPI_VERSION: 9.5.2 GLPI_SCHEMA_VERSION: 9.5.2 GLPI_MIN_PHP: 7.2.0 GLPI_YEAR: 2020 GLPI_MOD_DIR: /var/www/html/g952/plugins/mod
htmlawed/htmlawed version 1.2.5 in (/var/www/html/g952/vendor/htmlawed/htmlawed) phpmailer/phpmailer version 6.1.6 in (/var/www/html/g952/vendor/phpmailer/phpmailer/src) simplepie/simplepie version 1.5.5 in (/var/www/html/g952/vendor/simplepie/simplepie/library) tecnickcom/tcpdf version 6.3.5 in (/var/www/html/g952/vendor/tecnickcom/tcpdf) michelf/php-markdown in (/var/www/html/g952/vendor/michelf/php-markdown/Michelf) true/punycode in (/var/www/html/g952/vendor/true/punycode/src) iamcal/lib_autolink in (/var/www/html/g952/vendor/iamcal/lib_autolink) sabre/dav in (/var/www/html/g952/vendor/sabre/dav/lib/DAV) sabre/http in (/var/www/html/g952/vendor/sabre/http/lib) sabre/uri in (/var/www/html/g952/vendor/sabre/uri/lib) sabre/vobject in (/var/www/html/g952/vendor/sabre/vobject/lib) laminas/laminas-cache in (/var/www/html/g952/vendor/laminas/laminas-cache/src) laminas/laminas-i18n in (/var/www/html/g952/vendor/laminas/laminas-i18n/src) laminas/laminas-serializer in (/var/www/html/g952/vendor/laminas/laminas-serializer/src) monolog/monolog in (/var/www/html/g952/vendor/monolog/monolog/src/Monolog) sebastian/diff in (/var/www/html/g952/vendor/sebastian/diff/src) elvanto/litemoji in (/var/www/html/g952/vendor/elvanto/litemoji/src) symfony/console in (/var/www/html/g952/vendor/symfony/console) scssphp/scssphp in (/var/www/html/g952/vendor/scssphp/scssphp/src) laminas/laminas-mail in (/var/www/html/g952/vendor/laminas/laminas-mail/src/Protocol) laminas/laminas-mime in (/var/www/html/g952/vendor/laminas/laminas-mime/src) rlanvin/php-rrule in (/var/www/html/g952/vendor/rlanvin/php-rrule/src) blueimp/jquery-file-upload in (/var/www/html/g952/vendor/blueimp/jquery-file-upload/server/php) ramsey/uuid in (/var/www/html/g952/vendor/ramsey/uuid/src) psr/log in (/var/www/html/g952/vendor/psr/log/Psr/Log) psr/simple-cache in (/var/www/html/g952/vendor/psr/simple-cache/src) mexitek/phpcolors in (/var/www/html/g952/vendor/mexitek/phpcolors/src/Mexitek/PHPColors) guzzlehttp/guzzle in (/var/www/html/g952/plugins/oauthimap/vendor/guzzlehttp/guzzle/src) guzzlehttp/psr7 in (/var/www/html/g952/plugins/oauthimap/vendor/guzzlehttp/psr7/src) wapmorgan/unified-archive in (/var/www/html/g952/vendor/wapmorgan/unified-archive/src) paragonie/sodium_compat in (/var/www/html/g952/vendor/paragonie/sodium_compat/src) phpCas version 1.3.3 in (/usr/share/php)
accounts Name: Accounts Version: 2.6.0 State: Enabled activity Name: Activities Version: 3.0.0 State: Enabled actualtime Name: ActualTime Version: 1.4.0 State: Enabled fields Name: Additional Fields Version: 1.11.0 State: Enabled advancedplanning Name: advancedplanning Version: 0.2.0 State: Enabled news Name: Alerts Version: 1.7.0 State: Enabled archisw Name: Apps structures Version: 2.2.1 State: Enabled cleanarchivedemails Name: Archived eMail clean Version: 1.3.1 State: Enabled impacts Name: Asset impacts Version: 1.3.7 State: Installed / not activated badges Name: Badges Version: 2.6.0 State: Enabled barcode Name: Barcode Version: 2.5.0 State: Enabled behaviors Name: Behaviours Version: 2.4.1 State: Enabled positions Name: Cartography Version: 4.6.0 State: Installed / not activated childticketmanager Name: Child ticket manager Version: 2.1.3 State: Enabled cmdb Name: CMDB Version: 2.2.1 State: Enabled consumables Name: Consumable request Version: 1.5.0 State: Installed / not activated costs Name: Costs Version: 1.3.0 State: Enabled credit Name: Credit vouchers Version: 1.8.0 State: Enabled dashboard Name: Dashboard Version: 0.9.9 State: Not installed datainjection Name: Data injection Version: 2.8.0 State: Enabled databases Name: Databases Version: 2.3.0 State: Enabled dataflows Name: Dataflows Version: 2.2.1 State: Enabled archimap Name: Diagrams Version: 2.2.1 State: Enabled domains Name: Domains Version: 2.2.1 State: Enabled manageentities Name: Entities portal Version: 3.2.0 State: Enabled environment Name: Environment Version: 2.4.1 State: Enabled escalade Name: Escalation Version: 2.6.0 State: Enabled father Name: Father&Sons Version: 1.2.0RC2 State: Enabled financialreports Name: Financial reports Version: 2.6.0 State: Installed / not activated formcreator Name: Form Creator Version: 2.10.2 State: Enabled formvalidation Name: Form Validation Version: 0.6.8 State: Installed / not activated archifun Name: Functional Areas Version: 2.2.1 State: Enabled fusioninventory Name: FusionInventory Version: 9.5.0+1.0 State: Enabled gdrive Name: GDrive Version: 1.3.0 State: Enabled airwatch Name: GLPi Airwatch Connector Version: 1.5.0 State: Enabled dev Name: GLPI Development Helper Version: 1.0.0 State: Enabled mod Name: GLPI Modifications Version: 2.0.2 State: Enabled resources Name: Human Resources Version: 2.7.0 State: Enabled sccm Name: Interface - SCCM Version: 2.2.1 State: Not installed geninventorynumber Name: Inventory number generation Version: 2.5.0 State: Enabled addressing Name: IP Adressing Version: 2.9.0 State: Enabled uninstall Name: Item's Lifecycle (uninstall) Version: 2.7.0 State: Enabled itilcategorygroups Name: ItilCategory Groups Version: 2.4.0 State: Enabled jamf Name: JAMF Plugin for GLPI Version: 2.1.2 State: Enabled jsaddons Name: JS Addons Version: 1.0.0 State: Enabled livechat Name: Livechat Version: 1.0.4 State: Enabled mailanalyzer Name: Mail Analyzer Version: 1.6.1 State: Enabled mantis Name: MantisBT synchronization Version: 4.4.0 State: Not installed mask Name: Mask Version: 2.3.0 State: Enabled metademands Name: Meta-Demands Version: 2.7.2 State: Enabled metabase Name: metabase Version: 1.2.0 State: Enabled mreporting Name: More Reporting Version: 1.7.0 State: Enabled satisfaction Name: More satisfaction Version: 1.5.0 State: Enabled moreticket Name: More ticket Version: 1.6.0 State: Enabled mydashboard Name: My Dashboard Version: 1.8.0 State: Not installed notifications Name: Notifications Version: 9.4+1.0 State: Enabled oauthimap Name: Oauth IMAP Version: 1.0.0 State: Enabled genericobject Name: Objects management Version: 2.9.0 State: Enabled ocsinventoryng Name: OCS Inventory NG Version: 1.7.0 State: Enabled officeonline Name: Office Online Version: 1.3.2 State: Installed / not activated order Name: Orders management Version: 2.6.0 State: Enabled additionalalerts Name: Others alerts Version: 2.2.0 State: Installed / not activated phpsaml Name: PHP SAML Version: 1.0.0 State: Enabled pdf Name: Print to pdf Version: 1.7.0 State: Enabled printercounters Name: Printer counters Version: 1.7.0 State: Enabled processmaker Name: Process Maker Version: 3.6.5 State: Installed / not activated projectbridge Name: Projectbridge Version: 2.3RC2 State: Enabled protocolsmanager Name: Protocols manager Version: 1.4 State: Enabled releases Name: Releases Version: 1.0.0 State: Enabled reports Name: Reports Version: 1.14.0 State: Enabled reservation Name: Reservation Version: 2.2.0 State: Enabled screenshot Name: Screenshot Version: 1.0.0 State: Enabled shellcommands Name: Shell Commands Version: 2.3.0 State: Installed / not activated statecheck Name: Statecheck Rules Version: 2.2.1 State: Not installed manufacturersimports Name: Suppliers imports Version: 2.3.0 State: Enabled tag Name: Tag Management Version: 2.8.0 State: Enabled taskdrop Name: TaskDrop Version: 1.2.0 State: Enabled tasklists Name: Tasks list Version: 1.6.0 State: Enabled ticketcleaner Name: Ticket Cleaner Version: 2.5.1 State: Enabled timelineticket Name: Timeline of tickets Version: 9.4+1.0 State: Installed / not activated timezones Name: Timezones Version: 2.5.2 State: Installed / not activated treeview Name: Tree view Version: 1.9.0 State: Enabled typology Name: Typologies Version: 3.0.0 State: Enabled useditemsexport Name: Used items export Version: 2.4.0 State: Enabled webapplications Name: Web applications Version: 3.0.0 State: Enabled webresources Name: Web Resources Version: 1.3.0 State: Enabled xivo Name: xivo Version: 1.0.0 State: Enabled yagp Name: yagp Version: 1.1.0 State: Enabled
xacobofg
commented
4 years ago Hi. Leave only Actualtime enabled and check if it still gives an error, to see if the error is due to another plugin
jcervantes-sipecom
commented
4 years ago OK, I did what you said, and the error persist:
As you can see, only actualtime plugin is enabled:
accounts Name: Accounts Version: 2.6.0 State: Installed / not activated
activity Name: Activities Version: 3.0.0 State: Installed / not activated
actualtime Name: ActualTime Version: 1.4.0 State: Enabled
fields Name: Additional Fields Version: 1.11.0 State: Installed / not activated
advancedplanning Name: advancedplanning Version: 0.2.0 State: Installed / not activated
news Name: Alerts Version: 1.7.0 State: Installed / not activated
archisw Name: Apps structures Version: 2.2.1 State: Installed / not activated
cleanarchivedemails Name: Archived eMail clean Version: 1.3.1 State: Installed / not activated
impacts Name: Asset impacts Version: 1.3.7 State: Not installed
badges Name: Badges Version: 2.6.0 State: Installed / not activated
barcode Name: Barcode Version: 2.5.0 State: Installed / not activated
behaviors Name: Behaviours Version: 2.4.1 State: Installed / not activated
positions Name: Cartography Version: 4.6.0 State: Not installed
childticketmanager Name: Child ticket manager Version: 2.1.3 State: Installed / not activated
cmdb Name: CMDB Version: 2.2.1 State: Installed / not activated
consumables Name: Consumable request Version: 1.5.0 State: Not installed
costs Name: Costs Version: 1.3.0 State: Installed / not activated
credit Name: Credit vouchers Version: 1.8.0 State: Installed / not activated
dashboard Name: Dashboard Version: 0.9.9 State: Not installed
datainjection Name: Data injection Version: 2.8.0 State: Installed / not activated
databases Name: Databases Version: 2.3.0 State: Installed / not activated
dataflows Name: Dataflows Version: 2.2.1 State: Installed / not activated
archimap Name: Diagrams Version: 2.2.1 State: Installed / not activated
domains Name: Domains Version: 2.2.1 State: Installed / not activated
manageentities Name: Entities portal Version: 3.2.0 State: Installed / not activated
environment Name: Environment Version: 2.4.1 State: Installed / not activated
escalade Name: Escalation Version: 2.6.0 State: Installed / not activated
father Name: Father&Sons Version: 1.2.0RC2 State: Installed / not activated
financialreports Name: Financial reports Version: 2.6.0 State: Not installed
formcreator Name: Form Creator Version: 2.10.2 State: Installed / not activated
formvalidation Name: Form Validation Version: 0.6.8 State: Not installed
archifun Name: Functional Areas Version: 2.2.1 State: Not installed
fusioninventory Name: FusionInventory Version: 9.5.0+1.0 State: Installed / not activated
gdrive Name: GDrive Version: 1.3.0 State: Installed / not activated
airwatch Name: GLPi Airwatch Connector Version: 1.5.0 State: Installed / not activated
dev Name: GLPI Development Helper Version: 1.0.0 State: Installed / not activated
mod Name: GLPI Modifications Version: 2.0.2 State: Installed / not activated
resources Name: Human Resources Version: 2.7.0 State: Installed / not activated
sccm Name: Interface - SCCM Version: 2.2.1 State: Not installed
geninventorynumber Name: Inventory number generation Version: 2.5.0 State: Installed / not activated
addressing Name: IP Adressing Version: 2.9.0 State: Installed / not activated
uninstall Name: Item's Lifecycle (uninstall) Version: 2.7.0 State: Installed / not activated
itilcategorygroups Name: ItilCategory Groups Version: 2.4.0 State: Installed / not activated
jamf Name: JAMF Plugin for GLPI Version: 2.1.2 State: Installed / not activated
jsaddons Name: JS Addons Version: 1.0.0 State: Installed / not activated
livechat Name: Livechat Version: 1.0.4 State: Installed / not activated
mailanalyzer Name: Mail Analyzer Version: 1.6.1 State: Installed / not activated
mantis Name: MantisBT synchronization Version: 4.4.0 State: Not installed
mask Name: Mask Version: 2.3.0 State: Installed / not activated
metademands Name: Meta-Demands Version: 2.7.2 State: Installed / not activated
metabase Name: metabase Version: 1.2.0 State: Installed / not activated
mreporting Name: More Reporting Version: 1.7.0 State: Installed / not activated
satisfaction Name: More satisfaction Version: 1.5.0 State: Installed / not activated
moreticket Name: More ticket Version: 1.6.0 State: Installed / not activated
mydashboard Name: My Dashboard Version: 1.8.0 State: Not installed
notifications Name: Notifications Version: 9.4+1.0 State: Installed / not activated
oauthimap Name: Oauth IMAP Version: 1.0.0 State: Installed / not activated
genericobject Name: Objects management Version: 2.9.0 State: Installed / not activated
ocsinventoryng Name: OCS Inventory NG Version: 1.7.0 State: Installed / not activated
officeonline Name: Office Online Version: 1.3.2 State: Not installed
order Name: Orders management Version: 2.6.0 State: Installed / not activated
additionalalerts Name: Others alerts Version: 2.2.0 State: Not installed
phpsaml Name: PHP SAML Version: 1.0.0 State: Installed / not activated
pdf Name: Print to pdf Version: 1.7.0 State: Installed / not activated
printercounters Name: Printer counters Version: 1.7.0 State: Installed / not activated
processmaker Name: Process Maker Version: 3.6.5 State: Not installed
projectbridge Name: Projectbridge Version: 2.3RC2 State: Installed / not activated
protocolsmanager Name: Protocols manager Version: 1.4 State: Installed / not activated
releases Name: Releases Version: 1.0.0 State: Installed / not activated
reports Name: Reports Version: 1.14.0 State: Installed / not activated
reservation Name: Reservation Version: 2.2.0 State: Installed / not activated
screenshot Name: Screenshot Version: 1.0.0 State: Installed / not activated
shellcommands Name: Shell Commands Version: 2.3.0 State: Not installed
statecheck Name: Statecheck Rules Version: 2.2.1 State: Not installed
manufacturersimports Name: Suppliers imports Version: 2.3.0 State: Installed / not activated
tag Name: Tag Management Version: 2.8.0 State: Installed / not activated
taskdrop Name: TaskDrop Version: 1.2.0 State: Installed / not activated
tasklists Name: Tasks list Version: 1.6.0 State: Installed / not activated
ticketcleaner Name: Ticket Cleaner Version: 2.5.1 State: Installed / not activated
timelineticket Name: Timeline of tickets Version: 9.4+1.0 State: Not installed
timezones Name: Timezones Version: 2.5.2 State: Installed / not activated
treeview Name: Tree view Version: 1.9.0 State: Installed / not activated
typology Name: Typologies Version: 3.0.0 State: Installed / not activated
useditemsexport Name: Used items export Version: 2.4.0 State: Installed / not activated
webapplications Name: Web applications Version: 3.0.0 State: Installed / not activated
webresources Name: Web Resources Version: 1.3.0 State: Installed / not activated
xivo Name: xivo Version: 1.0.0 State: Installed / not activated
yagp Name: yagp Version: 1.1.0 State: Installed / not activatedThis is the backtrace of the error:
glpiphplog.NOTICE: *** PHP Notice (8): Trying to access array offset on value of type null in /var/www/html/g952/plugins/actualtime/inc/task.class.php at line 414 Backtrace : plugins/actualtime/ajax/timer.php:225 PluginActualtimeTask::getTask()
Also, this error was in a previous version, just different line:
xacobofg
commented
4 years ago Apply this patch and check if it still gives an error https://github.com/ticgal/actualtime/commit/c73216e8a6c337e62c3b6e77e3fb31e30f230ab8.patch
jcervantes-sipecom
commented
4 years ago I confirm this patch was the solution for that error for plugin version 1.4.0 :
For plugin 1.3.1 I had to manually change the line 403 and 404 for:
//$row=$req->next();
// return $row['tasks_id'];
if($row=$req->next()){
return $row['tasks_id'];
}else{
return 0;
}
aleadco
commented
4 years ago Sorry I haven't had much time. I see that they have taken action, I have applied the patch and for me it has a solution
aleadco
commented
4 years ago For my part, this ticket can be closed if the developer considers it. A greeting.
OscarBeiro
commented
3 years ago Fixed on new release 1.5.0
https://github.com/ticgal/actualtime/issues/82
Hi how are you getting this error in the logs. Trying to access array offset on value of type null in /var/www/html/marketplace/actualtime/inc/task.class.php on line 414
Created by aleadco