Is your feature request related to a problem? Please describe.
Feature request
Describe the solution you'd like
It would be affective and papperless if we had an option when ticket is being resolved, to enable tehnician to get/collect the signature from the customer.
Option like an popup drawing editor (or something similar) so customer can add their signature to confirm ticket resolution. Tehnician would set the ticket status to resolved, where in order to confirm the realization of the ticket would open the option to add customers signature (if the customer is being satisfied with the resolution). Option would be the delivery service is having when customer receives the package and confirms receival.
Additional context
Example of how it would look like.
Is your feature request related to a problem? Please describe. Feature request
Describe the solution you'd like It would be affective and papperless if we had an option when ticket is being resolved, to enable tehnician to get/collect the signature from the customer. Option like an popup drawing editor (or something similar) so customer can add their signature to confirm ticket resolution. Tehnician would set the ticket status to resolved, where in order to confirm the realization of the ticket would open the option to add customers signature (if the customer is being satisfied with the resolution). Option would be the delivery service is having when customer receives the package and confirms receival.
Additional context Example of how it would look like.