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ticgal / jsaddons

A GLPI plugin to allow the insertion of Javascript snippets enabling several web tools.
https://tic.gal
GNU Affero General Public License v3.0
5 stars 2 forks source link

Issues with Google Analytics and Tawk.to in GLPI 10.0.16 #20

Open rafacss opened 2 weeks ago

rafacss commented 2 weeks ago

After installing and configuring GLPI 10.0.16, I am facing difficulties with the functioning of Google Analytics and Tawk.to. Even though I entered the correct information, neither service is operating as expected.

Note: When accessing the jsaddons configuration page with the Tawk.to code, the chat button appears in the middle of the page, on the left. As for Google Analytics, it is not being recognized by the Analytics website.

Thank you in advance for your attention and I look forward to your guidance on resolving this issue. 2024-08-29_14-10

rafacss commented 2 weeks ago

As soon as I exit the JS Addons configuration page, the Tawk.to button disappears, not being displayed anywhere else.