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tiddlyhost / tiddlyhost-com

Rails application for creating and hosting TiddlyWiki sites, plus resources for deploying it to https://tiddlyhost.com/
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faq: support in tiddlyhost? #313

Closed ghost closed 1 year ago

ghost commented 1 year ago

I'm thinking of migrating my bearblog notes for tiddlyhost. Some software differentiate the types of plan, by type of support. Free plans offer email only, paid plans offer 24/7 support.

This is not a feature or issue request. Tiddlyhost plans are different in terms of support if I want to using tiddlyhost e not bearblog now? Is there any difference in support for each of the plans you offer?

simonbaird commented 1 year ago

Thanks for the suggestion. Support is provided at a "best effort" level, but I think it's reasonable to say that subscribers will receive higher priority that non-subscribers, which is something that could be mentioned on the pricing page.

ghost commented 1 year ago

Thanks for the suggestion. Support is provided at a "best effort" level, but I think it's reasonable to say that subscribers will receive higher priority that non-subscribers, which is something that could be mentioned on the pricing page.

I had this doubt, thanks for the comment.