search

tieto / sipe

A third-party Pidgin plugin for Microsoft Lync/OCS - clone of upstream http://repo.or.cz/w/siplcs.git
GNU General Public License v2.0
129 stars 24 forks source link

Share my desktop do not work #195

Closed bubooo closed 4 years ago

bubooo commented 5 years ago

I have moved to Mint 19 (18.4 ubuntu) with xfce and ppa:sipe-collab/ppa enabled. Audio calls work after playing with pavucontrol, but sharing desktop does not work. See attached debug. Just not sure if "bt full" should be issued before starting sharing. When mate from M$ Skype fB start sharing I approve it, just waiting for appearing remmina window, but nothing. If I initiate session he see nothing then final error message like "couldn't setup because media was not setup correctly". GDB show nothing at that time. It is working on my Elementary Loki (16.04.2 Ubuntu) with ppa:sipe-collab/stable with pidgin3.0 and pidgin-sipe 2.12 I guess. No additional setup was required. pidgin_share_desktop_debug.log list_of_packages.txt

bubooo commented 5 years ago

Elementary Loki pidgin-sipe version is 2.21.1

xhaakon commented 5 years ago

Logging was not enabled, so the debug file isn't useful. Please use this command line to run Pidgin:

GST_DEBUG=3 PURPLE_UNSAFE_DEBUG=1 G_MESSAGES_DEBUG=all NICE_DEBUG=all,libnice-nice-verbose pidgin --debug

Also, there's no need to run Pidgin inside gdb unless you're debugging a crash, which doesn't seem to be the case.

bubooo commented 5 years ago

ahhh, it is clear now when I read whole howto. Please provide e-mail address to be send log there as I don't want make some data public.

On 11/18/18 1:43 AM, Jakub Adam wrote:

Logging was not enabled, so the debug file isn't useful. Please use this command line to run Pidgin:

|GST_DEBUG=3 PURPLE_UNSAFE_DEBUG=1 G_MESSAGES_DEBUG=all NICE_DEBUG=all,libnice-nice-verbose pidgin --debug |

Also, there's no need to run Pidgin inside gdb unless you're debugging a crash, which doesn't seem to be the case.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/tieto/sipe/issues/195#issuecomment-439658502, or mute the thread https://github.com/notifications/unsubscribe-auth/ArAXwg7C2YIp_bg_4_oy9cBTkA1vAxSpks5uwK1AgaJpZM4YmAAT.

xhaakon commented 5 years ago

@bubooo Please use the email from my GitHub profile. (But you should already have it from previous conversation.)

xhaakon commented 5 years ago

In the log I've received, the problem looks like libnice not being able to reliably establish a connection with the other participant using a media relay server.

In order for us to have a clean starting point for debugging the issue, I've uploaded new gstreamer1.0-nice and libnice10 packages that include the latest upstream changes and fixes into 18.04 PPA.

Please apt-get upgrade your installation and check if the updated library solves your problem. If you're still experiencing issues, send me the new log.

bubooo commented 5 years ago

I've sent you new log. First impression was great as looked like solved. But it was very hard to log in to Skype server as SSL handshare error.  But all was working until crashed suddenly.

Therefore I've run debug and have enable more ciphers through NSS Preferencies plugin. Sign in was quicker, but voice quality decreased. Many debug messages like / /

/0:19:09.971368239 15319 0x7fbadc115890 WARN pulse pulsesink.c:702:gst_pulsering_stream_underflow_cb: Got underflow// //0:19:10.147556037 15319 0x7fbadc115890 WARN                   pulse pulsesink.c:702:gst_pulsering_stream_underflow_cb: Got underflow// //0:19:11.541871314 15319 0x7fba9c64b9e0 WARN rtpjitterbuffer rtpjitterbuffer.c:570:calculate_skew: delta - skew: 0:00:04.087931123 too big, reset skew/

Sharing desktop stopped working and pidgin become unstable

On 11/21/18 7:33 PM, Jakub Adam wrote:

In the log I've received, the problem looks like libnice not being able to reliably establish a connection with the other participant using a media relay server.

In order for us to have a clean starting point for debugging the issue, I've uploaded new |gstreamer1.0-nice| and |libnice10| packages that include the latest upstream changes and fixes into 18.04 PPA.

Please |apt-get upgrade| your installation and check if the updated library solves your problem. If you're still experiencing issues, send me the new log.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/tieto/sipe/issues/195#issuecomment-440768151, or mute the thread https://github.com/notifications/unsubscribe-auth/ArAXwtcG1D55MLEwJ1tXJkQNZJaSL5Bpks5uxZx9gaJpZM4YmAAT.

xhaakon commented 5 years ago

There's quite a lot going on in the new log file. I'm focusing on application sharing.

But it was very hard to log in to Skype server as SSL handshare error. But all was working until crashed suddenly.

libnice has nothing to do with the login process, so that SSL error can't be directly related to its upgrade.

I've however noticed another thing: during the first, working, appshare session, libnice reported three network interfaces - lo, eno1 and vpn0, but after you logged in again and accepted the incoming presentation, there were only lo and eno1. Apparently your VPN had meanwhile crashed or you had turned it off. That could be the reason for those troubles with login, poor audio and failed remote desktop sharing if the VPN is needed for accessing your company network.

bubooo commented 5 years ago

yes, log is huge as it was not stable, I will try today produce shorter one with just single issue.

Regarding interfaces.  Initially I was connected through VPN but the voice quality was horrible and then session has crased. So that I have decided to turn off VPN, but voice quality didn't improved.

I will try create another log a last one can be interesting about voice quality degradation.

On 22. 11. 2018 10:15, Jakub Adam wrote:

There's quite a lot going on in the new log file. I'm focusing on application sharing.

But it was very hard to log in to Skype server as SSL handshare error.
But all was working until crashed suddenly.

libnice has nothing to do with the login process, so that SSL error can't be directly related to its upgrade.

I've however noticed another thing: during the first, working, appshare session, libnice reported three network interfaces - |lo|, |eno1| and |vpn0|, but after you logged in again and accepted the incoming presentation, there were only |lo| and |eno1|. Apparently your VPN had meanwhile crashed or you had turned it off. That could be the reason for those troubles with login, poor audio and failed remote desktop sharing if the VPN is needed for accessing your company network.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/tieto/sipe/issues/195#issuecomment-440963036, or mute the thread https://github.com/notifications/unsubscribe-auth/ArAXwgVtQ8gPe9xc5FXoC11Kpt1uxxHAks5uxmsfgaJpZM4YmAAT.

bubooo commented 5 years ago

I've sent newest debug logs when sharing desktop is still not working.

yes, there were many issues merged together. Initially I have been connected through SSL VPN into office so I have thought that bad voice quality is caused by additional encryption. So I have disconnected from VPN and start pidgin once more, but it didn't help.

Today's logs are without VPN. Voice quality is better, but was better with disabled NSS Preference plugin. Indeed there are changes on SKype server side as today I was able to connect in first round.

On 11/22/18 10:15 AM, Jakub Adam wrote:

There's quite a lot going on in the new log file. I'm focusing on application sharing.

But it was very hard to log in to Skype server as SSL handshare error.
But all was working until crashed suddenly.

libnice has nothing to do with the login process, so that SSL error can't be directly related to its upgrade.

I've however noticed another thing: during the first, working, appshare session, libnice reported three network interfaces - |lo|, |eno1| and |vpn0|, but after you logged in again and accepted the incoming presentation, there were only |lo| and |eno1|. Apparently your VPN had meanwhile crashed or you had turned it off. That could be the reason for those troubles with login, poor audio and failed remote desktop sharing if the VPN is needed for accessing your company network.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/tieto/sipe/issues/195#issuecomment-440963036, or mute the thread https://github.com/notifications/unsubscribe-auth/ArAXwgVtQ8gPe9xc5FXoC11Kpt1uxxHAks5uxmsfgaJpZM4YmAAT.

bubooo commented 4 years ago

it is old version of sipe and as I have upgraded to Ubuntu 18.4 which can use latest one I am closing it