Server returned error: remote-server-timeout

[crapthings]

my server is prosody. registration is enabled allow_registration = true user can login only after prosodyctl adduser

[crapthings]

tested adium doesn't have such issue

it looks only with beagle-im

[hantu85]

Please provide necessary details from the template for reporting bugs, such as:

• version of BeagleIM
• version of Prosody

Additional information, this error usually means that BeagleIM did not receive response from the server.

[crapthings]

beagle im Version 5.3.1 (162)

prosody with

allow_registration = true
modules_enabled  register

Prosody 0.11.13

# Prosody directories
Data directory:     /var/lib/prosody
Config directory:   /etc/prosody
Source directory:   /usr/lib/prosody
Plugin directories:
  /usr/local/lib/prosody/modules - not a directory!
  /usr/lib/prosody/modules/

# Lua environment
Lua version:                Lua 5.2

Lua module search paths:
  /usr/lib/prosody/?.lua
  /usr/local/share/lua/5.2/?.lua
  /usr/local/share/lua/5.2/?/init.lua
  /usr/local/lib/lua/5.2/?.lua
  /usr/local/lib/lua/5.2/?/init.lua
  /usr/share/lua/5.2/?.lua
  /usr/share/lua/5.2/?/init.lua

Lua C module search paths:
  /usr/lib/prosody/?.so
  /usr/local/lib/lua/5.2/?.so
  /usr/lib/x86_64-linux-gnu/lua/5.2/?.so
  /usr/lib/lua/5.2/?.so
  /usr/local/lib/lua/5.2/loadall.so

LuaRocks:           Not installed

# Network

Backend: select

# Lua module versions
lfs:        LuaFileSystem 1.8.0
libevent:   2.1.12-stable
luaevent:   0.4.6
lxp:        LuaExpat 1.3.0
socket:     LuaSocket 3.0-rc1
ssl:        1.0.2

[nwhitehorn]

I am encountering the same problem. Here is some data from the debug logs on the server, if it is helpful:

Jan 19 02:03:59 c2s80bbd3ac0    info    Client connected
Jan 19 02:03:59 c2s80bbd3ac0    debug   Client sent opening <stream:stream> to mydomain.tld
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sending[c2s_unauthed]: <?xml version='1.0'?>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sent reply <stream:stream> to client
Jan 19 02:03:59 c2s80bbd3ac0    debug   Not offering authentication on insecure connection
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sending[c2s_unauthed]: <stream:features>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Received[c2s_unauthed]: <starttls xml:lang='en' xmlns='urn:ietf:params:xml:ns:xmpp-tls'>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sending[c2s_unauthed]: <proceed xmlns='urn:ietf:params:xml:ns:xmpp-tls'>
Jan 19 02:03:59 c2s80bbd3ac0    debug   TLS negotiation started for c2s_unauthed...
Jan 19 02:03:59 c2s80bbd3ac0    debug   Invalid opening stream header ({jabber:client}iq)
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sending[c2s_unauthed]: <?xml version='1.0'?>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Disconnecting client, <stream:error> is: <stream:error><invalid-namespace xmlns='urn:ietf:params:xml:ns:xmpp-streams'/></stream:error>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sending[c2s_unauthed]: <stream:error>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Sending[c2s_unauthed]: </stream:stream>
Jan 19 02:03:59 c2s80bbd3ac0    debug   c2s stream for 73.X.X.X closed: invalid-namespace
Jan 19 02:03:59 c2s80bbd3ac0    debug   Destroying session for (unknown) ((unknown)@mydomain.tld): invalid-namespace
Jan 19 02:03:59 c2s80bbd3ac0    debug   Discarding data received from resting session: <query xml:lang='en' xmlns='jabber:iq:register'/>
Jan 19 02:03:59 c2s80bbd3ac0    debug   Discarding data received from resting session: table: 0x80bc1a080
Jan 19 02:03:59 c2s80bbd3ac0    info    Client disconnected: connection closed
Jan 19 02:03:59 c2s80bbd3ac0    debug   Destroying session for (unknown) ((unknown)@(unknown))