tikajhq / tiket

TIKET is a ticketing/helpdesk system to support and help you deal with issues/incidents in your organization or from customers.
https://www.tikaj.com
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Cannot Email send after create ticket #4

Closed wissnusetiawan closed 3 years ago

wissnusetiawan commented 4 years ago

hi how to change e-mail, so that it can be sent to our e-mail

eksha commented 3 years ago

Hi @wissnusetiawan

There is a sample config file, where the configs are defined. Sample Config

Below are the email settings in the file that you can tweak for the desired function

//Client Mail Settings
define('CLIENT_FROM_EMAIL', 'all@xxx.xx.co');
define('CLIENT_HELPDESK_EMAIL', 'helpdesk@xxx.xx.co');
define('CLIENT_REPLYTO_EMAIL', 'all@xxx.xx.co');
define('CLIENT_SMTP_CONFIG', Array(
    'protocol' => 'smtp',
    'smtp_host' => 'xx.xxx.com',
    'smtp_port' => 587,
    'smtp_user' => 'all@xxx.xx.co',
    'smtp_pass' => 'xxxxx',
    'charset'   => 'iso-8859-1',
    'clrf' => '\r\n',
    'newline' => '\r\n'
));