Closed sunny635533 closed 9 months ago
@nickdnk Hello, I encountered a problem, but no one has responded yet. I'm sorry to send you a message.About this issue,if you know please help me.Thank you.
Hi @sunny635533 , apologies for the late reply. I will take a look at what could be causing this. You mentioned that this occurs on some iOS devices: do you mean different iOS versions or specific types of iPhones? If you can provide what iOS version and iPhone type this occurs on, I will try and reproduce the issue.
@nickdnk Hello, I encountered a problem, but no one has responded yet. I'm sorry to send you a message.About this issue,if you know please help me.Thank you.
Hey. I don't have anything to do with this. Please don't tag me :)
@stephen-boyle First of all, I'm glad to get your reply. Secondly, this problem only occurs on the mobile phones of online users, so I cannot provide ios device information for the time being. This problem may not have anything to do with the device. I tried testing with the following devices, but couldn't reproduce it: phone type: iphoneX ,version:15.5 phone type: iphone8 ,version:16.5.1 So this problem is somewhat difficult to reproduce.
@sunny635533 thanks for the video, it helps me understand the problem better! I will get back to you after some investigating
@sunny635533 I believe the issue should be resolved, can you confirm that this isn't happening anymore?
@stephen-boyle Thank you for solving the problem. I will confirm with the user whether this problem still exists and then reply to you.
On some ios devices, the following error will appear when you jump from the My app page to the tiktok app for authorized login:
This sentence means: "In order to protect our community, we restrict certain content on our platform."
"https://m.iboomingglobal.com/app/?code=xxxx" , it is my universal link.
So I don't know why some users have this problem with their mobile phones.If you konw,please tell me, Thanks.