Unable to open tilemill on OSX 10.10 Yosemite.

[willpaige]

Application initiatives, but nothing happens after the loading wheel appears.

[springmeyer]

Can you:

1) check the logs (https://www.mapbox.com/tilemill/docs/manual/usage/#mac_os_x) and share them here?

2) Try a few times, stop and start see if it resolves

3) Try accessing http://localhost:20009 and see if that responds

[willpaige]

The logs are - Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file. Note: Unknown option "profile" in config file.

Didn't start tried a number of times.

Can't access - http://localhost:20009

[springmeyer]

okay, those logs are normal (don't show anything useful). Can you try doing this:

cd /Applications/TileMill.app/Contents/Resources/
./node ./index.js

Then with that running try to go to http://localhost:20009/ again. Let me know if this works or if you see any error in the terminal.

[willpaige]

Still no luck - get the same error.

[springmeyer]

very interesting. For reference I see this on 10.9: https://gist.github.com/springmeyer/c9f3dcaee8b286302c3c.

Seems like we'll need to get access to 10.10 to test. Only other thing I can think for you to try (in order to get clues to what is wrong) is to:

• while ./node ./index.js is running(hung)
• open "/Applications/Utilities/Activity Monitor.app"
• Find the processes named tilemill, tilemill-ui, and tilemill-tile. Select one at a time and run the "Sample process" tool. This will output what the process is doing. Copy the text and paste into https://gist.github.com/ to share here. Do this for each process you see named tilemill. You may see all three or only 1-2.

[willpaige]

only found tilemill - https://gist.github.com/willpaige/6908ff5efb9977585f46

[incanus]

Seems like we'll need to get access to 10.10 to test.

I can test this -- I have a dual boot.

[incanus]

I'm seeing no output from ./node ./index.js, no listening on port 20009, only a tilemill process, and the following sample:

https://gist.github.com/incanus/a86d091f531466370f61

Will try from source.

[springmeyer]

Thanks for digging into this @incanus - That sample seems to indicate a single idle process and that the child processes never launched. Perhaps 10.10 is blocking them due to security?

[incanus]

Building from source with npm install based off of the nodejs.org installer for v0.10.29 works great. Fires right up and able to open a sample project.

[incanus]

So, to summarize:

1. Build from source for now to use on 10.10.
2. We probably just need to start building from 10.10 and/or making 10.10 test builds. @springmeyer might have some ideas on how to change current build process to work though without special cases.

[wjack]

Building from source using npm isn't working for me. Anyone find another workaround?

[springmeyer]

@wjack - what error are you seeing?

[wjack]

The same error that I experience when I try to normally download and install, i.e. what @willpaige originally posted about. TileMill initiates, but the loading wheel remains indefinitely.

Sorry for not being clear.

[springmeyer]

okay, @wjack. I don't have a 10.10 machine to test on yet, so I don't know what is wrong.

[incanus]

@wjack To clarify, you are building the entire app from source, or just the npm command line bits? When I do the steps outlined in the README, it works fine for me (i.e. starting with ./index.js).

If you are seeing a spinning wheel, that says to me that you are also building the OS X shell app. This is untested on 10.10. I'm working on it now.

[incanus]

Closing in favor of https://github.com/mapbox/tilemill/issues/2380 for the OS X app, since the command line app works fine on 10.10.

[datafunk]

Following the advice from https://github.com/mapbox/tilemill/issues/2380 (https://github.com/mapbox/tilemill#installation) neither desktop app or CLI option works on 10.10.2 - I had a MapBox Studio 0.2.0 hanging around though and that booted up ok

during the npm install process the followings occurred:

opcube currently does not support darwin

then, when running ./index.js in node, all config options threw errors:

Note: Unknown option "profile" in config file.
Note: Unknown option "updates" in config file. 
Note: Unknown option "updatesTime" in config file.
Note: Unknown option "updatesVersion" in config file.
Note: Unknown option "httpProxy" in config file.

[gabssnake]

I get the endless spinning on OS X 10.11.3 with Tilemill v0.10.1. Can I provide useful information ?

[dnltsk]

Same issue with TileMill 0.10.1 on OSX 10.11.1 => endless spinning!

[dnltsk]

I see that TileMill is not supported anymore. Seems I have to use Mapbox Studio Classic instead. Thanks and regards

[daspecster]

Same issue in OSX 10.11.4.

[jerald-acacus]

I was able to get through this by downloading TileMill-0.10.0 from http://tilemill.s3.amazonaws.com/index.html?path=archive/. Install it and when it gets to the endless spinning part go to Update Preferences (Under Check for Updates) in the menu. Then turn on Install Developer Builds and do an update.

[gabssnake]

I can confirm that @jerald-acacus ’ solution works under Mac OS X 10.11.4 with Tilemill v0.10.1, see #2550

[MattWilliamsDev]

@jerald-acacus That solution works on 10.11.5 also.