No sounds from App

[A1eph0]

Basic information

• Your Linux distribution and its version: Ubuntu 20.o4.2 LTS

• Your desktop environment: GNOME

  • Nuvola Runtime version: 4.20.1 (1-g4a9ecde)

  • The web app you use and its version: Amazon Cloud Player 5.11.1 (1-ga66d701)

Describe the bug

...

Steps to reproduce the behavior

1. Press on Play button for any song
2. Music is shown (graphically by the player bar etc) to be playing, but there is no sound from the app at all.

Expected behavior

Sound is expected while playing.

Debugging log

Attach the debug log here: ...

Screenshots

Attach screenshots here: ...

Additional context

... NuvolaAppAmazonCloudPlayer_log.txt Nuvola_log.txt

[jiri-janousek]

Hello @A1eph0. Thanks for reporting the issue. The log says that the headphones were connected. Does the issue persist also without headphones? If yes, could you install PulseAudio Volume Control app (pavucontrol) and check whether

1. Nuvola's audio stream is not muted.
2. Nuvola's audio stream has the correct output device set.
3. The bar in the red rectangle on the screenshot is pulsing when music is playing.

[jiri-janousek]

Hello. There hasn't been any response for a month. Please add a comment if the issue has not been resolved yet.