soc-se-bot
commented
11 months ago Team's Response
This is where the findcust command would be useful
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: Hi there,
Thank you for your response. While I understand the utility of the findcust command, I believe the issue regarding the addition of new customers and their visibility in the list requires further consideration:
Immediate Feedback and Visibility: When users add a new customer, they expect immediate feedback confirming that their action was successful. Placing the new customer at the bottom of the list, where they are often not immediately visible, might lead users to believe the addition was unsuccessful. This lack of immediate visibility can be confusing and may reduce the perceived responsiveness of the application.
User Experience and Interface Design: Good interface design principles suggest that important feedback, such as the successful addition of a new customer, should be prominently and immediately visible. Users should not need to use an additional command like findcust to confirm a basic action they just performed.
Potential for Improved Design: To address this issue, we could consider alternative design solutions. For instance, automatically scrolling the list to the newly added customer or briefly highlighting the new entry could provide clear and immediate feedback. Another option could be a temporary confirmation message or visual cue that indicates a successful addition.
Balancing Functionality and Usability: While the findcust command is undoubtedly useful, relying on it for confirmation of an addition places an unnecessary burden on the user. It is important to balance functionality with straightforward usability to enhance the overall experience of the application.
Given these points, I believe that this is a valid bug that the dev team should consider.
After adding new customers, most of the time, the users would not be able to see the new customer