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tim-pipi / pe

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False User Guide Caution #4

Open tim-pipi opened 11 months ago

tim-pipi commented 11 months ago

image.png

The UG suggests that the app will have some .jsonfiles upon first launch.

image.png

However, it doesn't seem to be the case as shown in the above screenshot.

soc-pe-bot commented 11 months ago

Team's Response

Not a documentation bug.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

Reason for disagreement: Hi there,

I appreciate your response regarding the issue of the missing .json files. However, I would like to reiterate the nature of this issue from a user's perspective:

Documentation vs. Actual Behavior: The User Guide explicitly states that the application will create certain .json files in the home directory upon first launch. When this does not occur, it represents a discrepancy between what is documented and what the user experiences. This inconsistency can lead to confusion and diminishes the user's trust in the application and its documentation.

Nature of the Bug: While you have identified this as not a documentation bug, the issue still remains that there is a misalignment between expected and actual behavior. Whether it is categorized as a functionality bug or a feature flaw, it is important to acknowledge that the current state of the application does not match the guide's description. This mismatch needs to be addressed either by updating the documentation to reflect the true behavior of the application or by modifying the application to align with the documentation.

User Experience and Credibility: Accurate documentation is crucial for user experience. Users rely on guides for correct information about how to use the application. Any inconsistency not only hinders their ability to use the app effectively but also affects the credibility of the documentation and, by extension, the application itself.

Resolution Path: I suggest two possible paths forward. First, if the application is indeed intended to create .json files upon first launch, then this should be investigated as a functionality bug and resolved accordingly. Alternatively, if the application's current behavior is as intended and it does not create .json files upon launch, the User Guide should be updated to accurately reflect this.

Addressing this issue, regardless of how it is categorized, is important for ensuring a consistent and reliable user experience. As such, I believe that this is not a bug that should be ignored and rejected.