[JENKINS-23366] jdk8u5 installation fails on windows agents

[timja]

I have jenkins 1.566 running. I have configured it to automatically install jdk8u5 from Oracle site. It has successfully done that for my linux slaves, but failed on two windows slaves.

The command Jenkins uses (note the quoting):
[8u5] $ c:\jenkins\tools\hudson.model.JDK\8u5\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=c:\jenkins\tools\hudson.model.JDK\8u5 '/L \"c:\jenkins\tools\hudson.model.JDK\8u5\jdk.exe.install.log\"'
Failed to install JDK. Exit code=-80
ERROR: null

If I remove some quoting and run manually the following command
c:\jenkins\tools\hudson.model.JDK\8u5\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=c:\jenkins\tools\hudson.model.JDK\8u5 /L c:\jenkins\tools\hudson.model.JDK\8u5\jdk.exe.install.log

Then installation is a success.

---

Originally reported by nikem, imported from: jdk8u5 installation fails on windows agents

• assignee: kohsuke
• status: Open
• priority: Major
• resolution: Unresolved
• imported: 2022/01/10

[timja]

ozenbac:

I'm also seeing this error but with Java 7u60 on Jenkins 1.567. I think it is related to a JDK installation changing from "install automatically" to not. When I auto-updated to 1.567 my Jenkin's configuration was modified; the version for the Sun installers for my JDK were incorrect, as if someone had randomized them. Separately (and I'm not sure how yet) the auto-install option was unchecked from all my JDKs. I then started having issues with JDK trying reinstall themselves and failing.

Installing E:\JenkinsSlave\tools\hudson.model.JDK\JDK_7u60\jdk.exe
[JDK_7u60] $ E:\JenkinsSlave\tools\hudson.model.JDK\JDK_7u60\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=E:\JenkinsSlave\tools\hudson.model.JDK\JDK_7u60 '/L \"E:\JenkinsSlave\tools\hudson.model.JDK\JDK_7u60\jdk.exe.install.log\"'
Failed to install JDK. Exit code=-80
ERROR: SEVERE ERROR occurs
org.jenkinsci.lib.envinject.EnvInjectException: hudson.AbortException

[timja]

stefanthurnherr:

Same problem here with Jenkins v1.574 and master running on Ubuntu, and slave running on Windows7 (x64):

Running our maven job with jdk8 required fails and gives the following console log:

Started by user anonymous
Building remotely on slave-stethu in workspace C:\Jenkins-slave\workspace\MyJob
Installing JDK jdk-8u11-oth-JPR
Downloading JDK from http://download.oracle.com/otn-pub/java/jdk/8u11-b12/jdk-8u11-windows-x64.exe
Downloading 162831776bytes
Installing C:\Jenkins-slave\tools\hudson.model.JDK\jdk8\jdk.exe
[jdk8] $ C:\Jenkins-slave\tools\hudson.model.JDK\jdk8\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=C:\Jenkins-slave\tools\hudson.model.JDK\jdk8 '/L \"C:\Jenkins-slave\tools\hudson.model.JDK\jdk8\jdk.exe.install.log\"'
Failed to install JDK. Exit code=-80
ERROR: null
Email was triggered for: Failure - Any
Sending email for trigger: Failure - Any
Installing C:\Jenkins-slave\tools\hudson.model.JDK\jdk8\jdk.exe
[jdk8] $ C:\Jenkins-slave\tools\hudson.model.JDK\jdk8\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=C:\Jenkins-slave\tools\hudson.model.JDK\jdk8 '/L \"C:\Jenkins-slave\tools\hudson.model.JDK\jdk8\jdk.exe.install.log\"'
Failed to install JDK. Exit code=-80
Error retrieving environment vars: remote file operation failed: C:\Jenkins-slave\tools\hudson.model.JDK\jdk8 at hudson.remoting.Channel@77e302e6:slave-stethu
Sending email to: notify-ci@company.com
Started calculate disk usage of build
Finished Calculation of disk usage of build in 0 seconds
Started calculate disk usage of workspace
Finished Calculation of disk usage of workspace in 0 seconds
Finished: FAILURE

Running the same maven job with jdk7 required succeeds on the same slave:

Started by user anonymous
Building remotely on slave-stethu in workspace C:\Jenkins-slave\workspace\MyJob
Installing JDK jdk-7u67-oth-JPR
Downloading JDK from http://download.oracle.com/otn-pub/java/jdk/7u67-b01/jdk-7u67-windows-x64.exe
Downloading 135998368bytes
Installing C:\Jenkins-slave\tools\hudson.model.JDK\jdk7\jdk.exe
[jdk7] $ C:\Jenkins-slave\tools\hudson.model.JDK\jdk7\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=C:\Jenkins-slave\tools\hudson.model.JDK\jdk7 '/L \"C:\Jenkins-slave\tools\hudson.model.JDK\jdk7\jdk.exe.install.log\"'
Cleaning local Directory trunk
[...]

[timja]

jhack:

Similar error using Jenkins 1.580.1 and JDK 1.8u25 (JDK 1.7u72 works)

[EnvInject] - Loading node environment variables.
Installing C:\Users\Administrator\jenkins\tools\hudson.model.JDK\JDK18Auto\jdk.exe
[JDK18Auto] $ C:\Users\Administrator\jenkins\tools\hudson.model.JDK\JDK18Auto\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=C:\Users\Administrator\jenkins\tools\hudson.model.JDK\JDK18Auto '/L \"C:\Users\Administrator\jenkins\tools\hudson.model.JDK\JDK18Auto\jdk.exe.install.log\"'
Failed to install JDK. Exit code=-80
ERROR: SEVERE ERROR occurs
org.jenkinsci.lib.envinject.EnvInjectException: hudson.AbortException
    at org.jenkinsci.plugins.envinject.service.EnvInjectVariableGetter.getBuildVariables(EnvInjectVariableGetter.java:84)
    at org.jenkinsci.plugins.envinject.EnvInjectListener.setUpEnvironmentWithoutJobPropertyObject(EnvInjectListener.java:231)
    at org.jenkinsci.plugins.envinject.EnvInjectListener.setUpEnvironment(EnvInjectListener.java:46)
    at hudson.model.AbstractBuild$AbstractBuildExecution.createLauncher(AbstractBuild.java:587)
    at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:491)
    at hudson.model.Run.execute(Run.java:1745)
    at hudson.maven.MavenModuleSetBuild.run(MavenModuleSetBuild.java:531)
    at hudson.model.ResourceController.execute(ResourceController.java:89)
    at hudson.model.Executor.run(Executor.java:240)
Caused by: hudson.AbortException
    at hudson.tools.JDKInstaller.install(JDKInstaller.java:277)
    at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:141)
    at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:68)
    at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
    at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:205)
    at hudson.model.JDK.forNode(JDK.java:130)
    at org.jenkinsci.plugins.envinject.service.EnvInjectVariableGetter.getBuildVariables(EnvInjectVariableGetter.java:79)
    ... 8 more

[timja]

nielsdybdahl:

Similar error using Jenkins 1.567 and JDK 1.8u31:

[EnvInject] - Loading node environment variables.
Installing c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8\jdk.exe
[JDK_8] $ c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8 '/L \"c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8\jdk.exe.install.log\"'
Failed to install JDK. Exit code=-80
ERROR: SEVERE ERROR occurs
org.jenkinsci.lib.envinject.EnvInjectException: hudson.AbortException
    at org.jenkinsci.plugins.envinject.service.EnvInjectVariableGetter.getBuildVariables(EnvInjectVariableGetter.java:84)
    at org.jenkinsci.plugins.envinject.EnvInjectListener.setUpEnvironmentWithoutJobPropertyObject(EnvInjectListener.java:231)
    at org.jenkinsci.plugins.envinject.EnvInjectListener.setUpEnvironment(EnvInjectListener.java:46)
    at hudson.model.AbstractBuild$AbstractBuildExecution.createLauncher(AbstractBuild.java:581)
    at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:487)
    at hudson.model.Run.execute(Run.java:1710)
    at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
    at hudson.model.ResourceController.execute(ResourceController.java:88)
    at hudson.model.Executor.run(Executor.java:234)
Caused by: hudson.AbortException
    at hudson.tools.JDKInstaller.install(JDKInstaller.java:276)
    at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:140)
    at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
    at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
    at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:204)
    at hudson.model.JDK.forNode(JDK.java:123)
    at org.jenkinsci.plugins.envinject.service.EnvInjectVariableGetter.getBuildVariables(EnvInjectVariableGetter.java:79)
    ... 8 more

[timja]

nielsdybdahl:

I tried running the jdk.exe without the quotes:

c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8 /L c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8\jdk.exe.install.log

That did not work either. I got a log file, but nothing was installed.
I then tried running it without the log parameter:

c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=c:\programs\jenkins\slave\tools\hudson.model.JDK\JDK_8

That worked. But when I then ran my Jenkins project, it just deleted the JDK, downloaded it and tried to run the original command.
Maybe there is a database field somewhere that remembers if the JDK has been installed on the slave or not. If that could be set to installed, then we would have a workaround.

[timja]

nielsdybdahl:

Updated today to Jenkins 1.602 and then I could install JDK8 on the windows slaves.
Strangely it rebooted the slave in the first two attempts, but in the third attempt it worked.

[timja]

ilatypov:

I saw exit code 1,619 not -80.

Started by user tomcat
Building remotely on XXX in workspace d:\jenkins\slave\workspace\WebGoat-Legacy

Installing d:\jenkins\slave\tools\hudson.model.JDK\c_jenkins_jdk\jdk.exe
[c_jenkins_jdk] $ d:\jenkins\slave\tools\hudson.model.JDK\c_jenkins_jdk\jdk.exe /s ADDLOCAL="ToolsFeature" REBOOT=ReallySuppress INSTALLDIR=d:\jenkins\slave\tools\hudson.model.JDK\c_jenkins_jdk /L d:\jenkins\slave\tools\hudson.model.JDK\install4927468808054487502log

Failed to install JDK. Exit code=1,619
ERROR: null
Finished: FAILURE

Checking the Event Viewer of the slave node showed a path to the installer that did not exist after the failure,

"http://schemas.microsoft.com/win/2004/08/events/event">
- 
  "MsiInstaller" /> 
  "0">1040 
  4 
  0 
  0x80000000000000 
  "2015-09-08T22:36:31.000000000Z" /> 
  39478 
  Application 
  XXX.YYY 
  "S-1-5-18" /> 
  
- 
  C:\Windows\system32\config\systemprofile\AppData\LocalLow\Oracle\Java\jdk1.8.0_60\jdk1.8.0_60.msi 
  17912 
  (NULL) 
  (NULL) 
  (NULL) 
  (NULL) 
   
  
  

[timja]

ilatypov:

A similarly versioned msi file resided in the current user's directory not SYSTEM's. My node's slave runs in a service as SYSTEM.

$ find /cygdrive/c/Users/UUUU/AppData/ -iname "j*.msi" -ls
7599824371459631 21144 -rwxrwx---   1 Administrators Domain Users 21649339 Aug 26 15:06 /cygdrive/c/Users/UUUU/AppData/LocalLow/Oracle/Java/jre1.8.0_60/jre1.8.0_60patch.msi
8162774324880945 23244 -rwxrwx---   1 Administrators Domain Users 23798144 Aug 26 15:06 /cygdrive/c/Users/UUUU/AppData/LocalLow/Oracle/Java/jre1.8.0_60_x64/jre1.8.0_60patch64.msi

[timja]

ilatypov:

Changing the service to run as my domain account appears to have progressed further (repeating the command manually without the /s switch showed that it stopped with exit code -1 due to another unfinished installation). This gives a quick work-around that will require periodic password updates in the service due to our group policy.

[timja]

ilatypov:

I used another work-around avoiding auto-install altogether. For this I added a JDK installation named jdk-per-node in the Jenkins configuration page /configure, left its JAVA_HOME parameter empty and the Install automatically checkbox unchecked. Then I proceeded to the slave node configuration page /computer/FOO/configure, checked Tool Locations checkbox, selected (JDK) jdk-per-node and typed in a directory containing a manually installed JDK on FOO.

[timja]

jpmarple:

Any plan to resolve this issue?

The error is indeed due to spaces in the quoted path after the switch for the log file. If the path to the log file doesnt contain spaces, the command works fine.

[timja]

[Originally related to: JENKINS-5408]

[timja]

[Originally related to: JENKINS-15945]

[timja]

[Originally related to: JENKINS-34012]