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timvideos / streaming-system

Tim Video's - Live Streaming for user groups and other events.
https://code.timvideos.us/
Apache License 2.0
131 stars 52 forks source link

Add a bug reporting functionality #4

Open mithro opened 13 years ago

mithro commented 13 years ago

Create a website/webpage which records information as requested below;

If you have other problems like the sound being quiet or the display being wrong in anyway, or if you can't get the stream to work, please send me an email with the following details;
* Browser Type (Chrome, Safari, IE, etc)
* Exact Browser Version (a screenshot of the about page would be awesome!)
* Operating System - as much detail as possible (IE Ubuntu Lucid 64bit)
* The speed and type of Internet connection you have. (IE ADSL, Cable, ADSL2 and 256k, 6M). You can find this information in your ADSL model. 
* Please go to http://www.speedtest.net/ and send me the numbers the widget reports.
* Anything else you think is important.

This is meant to be used by people watching a live video stream.  They may be technical, but we can't rely on that, and really we want the process to be as automated as possible.  The more work the user has to do, the less they will use it.

When live events are streamed (like a conference) we will hear reports later of problems.  Generally that is too late and we won't know what the problem was, so we don't know what to fix so it doesn't happen again.   It would be nice if there was a system to capture the details.
lut23 commented 11 years ago

So this is probably kind of late to be doing this but, for a Google Summer of Code proposal would the bug reporting functionality be considered one proposal or could there be a few issues put together such as bug reporting, auto debugging and better user error pages?

mithro commented 11 years ago

Still plenty of time, submission deadline for GSoC is May 3 19:00 UTC.

A 3 month proposal would want to include a few issues as you describe. The idea of adding "bug reporting, auto debugging and better user error pages" would be great!

mithro commented 10 years ago

https://github.com/timvideos/streaming-system/issues/16

Niharika29 commented 9 years ago

@mithro @aps-sids I think this is good to be deployed. I didn't find any obvious bugs. The UI definitely needs to be improved and I've that on my priority list.