🔍 Tina.io Certificate Issue

[joshbermanssw]

From: @bradystroud Date: Thursday, 16 May 2024 at 9:28 am To: @scottgallant, @bradystroud Cc: @adamcogan , @JackDevAU , @joshbermanssw Subject: Re: Tina.io - www.tina.io doesn't work

As per email thread, Re: Tina.io - www.tina.io doesn't work, visiting www.tina.io will prompt a connection not secure message indicating there are issues with the sites certificate

If struggling with replicating - try to use safari or firefox, or any search engine on your mobile phone

Figure: ❌ Error Message on Safari visiting www.tina.io

💼 Tasks

• [ ] Investigate
• [ ] Fix
• [ ] Test

✅ Acceptance Criteria

• [ ] Users can access www.tina.io on safari without any error or warning messages.

[bradystroud]

Any update on this?

[wicksipedia]

this could be a vercel setting?

[kldavis4]

I think it is managed on Vercel. There may be a conflict between the redirect we have setup in route53 (www.tina.io -> tina.io) and vercel's cert. If you add the domain www.tina.io in vercel I think it will resolve the issue. (it doesn't seem like I am a member of the tina vercel org anymore)

[wicksipedia]

fixed by @chrisschultzssw - 'RE: Tina.io certificate error 🚨'

he added the www subdomain to the vercel config