MFA QR code not readable

tine-groupware / tine

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https://www.tine-groupware.de

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MFA QR code not readable #22

Closed zud222 closed 5 months ago

zud222 commented 5 months ago

Hi,

When I register a new TOTP MFA method, a secret key is generated and displayed as QR code. However, the code is not readable by any app (even after zooming in) or online scanner. See sample file: qr_not_working

ignoreigor commented 5 months ago

Hi,

I had no problem using my mobile's main camera with my native lineage camera app (has qr-code detection build-in) nor using FreeOTP+ to add your QR in my store. Maybe you're getting some moiré when taking pictures of your screen.

pschuele commented 5 months ago

yup, seems to be a problem with the device, not with the code

corneliusweiss commented 5 months ago

Hey, for me it's working as well (using ms authenticator (by cam) and opt-manager (with your image) pls try an other phone