Problem with categories (<-> tags)

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Problem with categories (<-> tags) #7277

Open Mike-Sbg opened 3 years ago

Mike-Sbg commented 3 years ago

I've a strange issue:

When I set a category to any entry in my calender it is not synced.

I tried it, with Thunderbird (TBSYNC), Outlook 365 and NINE (Android App)

The other way round, when I set the categorie / tag in den Webfront-End it is also not synced to the clients

Can somebody help me - what further informations are needed for investigation?

Yours Mike

p.s. in german: Wenn es hilft, kann ich auch gerne auf deutsch schreiben

lab-at-nohl commented 3 years ago

You should add a log file, level DEBUG, while syncing.

Mike-Sbg commented 3 years ago

Sorry I'm not familiar with that ... where do I find a documentation for that, or can you please tell me, how to enable the debug mode?

lab-at-nohl commented 3 years ago

Go to setup.php and activate logging.

Mike-Sbg commented 3 years ago

Here is the log, I tried to ad the category "Geburtstag" to an entry:

testeng.log

lab-at-nohl commented 3 years ago

Ok, thanks for the log. Please help me understanding.

Is it a personal tag oder system wide (setup via Admin panel)?
Does the Role (Admin panel) for the user includes tags for Calendar?
Can you add tags to your Calendar if you do it by the Tine 2.0 webui?
What client are you using?

To explain my questions: Your log shows the attempt to read and an attempt to update a Calendar entry (related to the tag you mentioned)

013a74 - mike - 2021-02-22T16:30:10+00:00 NOTICE (5): Tinebase_Tags::getTagsById::251 Tag(s) not found or insufficient rights: Array
(
    [0] => Geburtstag
)

Mike-Sbg commented 3 years ago

It is a personal tag
Yes the User has the role for personal tags (User has role user and admin)
Yes tags can be added via webui (but they are not synced to the client)
the client in the log was Tbsync, but the problem also exists in Outlook 365 and with the app nine on android

I hope this helps

Mike-Sbg commented 3 years ago

I tried the following:

I set a tag in the webui ... it will then be synced to the client.

Second setp::

I change the tag in the client and let it sync. The tag is gone in the webui.

Mike-Sbg commented 3 years ago

Did you find a solution or a missconfig on my side?

lab-at-nohl commented 3 years ago

Did you find a solution or a missconfig on my side?

I have not found the time, yet. Maybe also some one else should investigate. But I can confirm this behaviour in CalDAV (Thundebird lightning). My Exchange client (Android) does not support categories.

pschuele commented 3 years ago

hm, it looks like that tags never worked correctly (from sync client -> tine). the incoming tag names need to be converted to tine20 tag records, currently an ID is expected (see "NOTICE (5): Tinebase_Tags::getTagsById::251 Tag(s) not found"). but they should work the other way round.

I'll try to fix this when I find some time. it looks like we do not even have a test case for that :cry:

But I can confirm this behaviour in CalDAV (Thundebird lightning)

is it also not working via caldav? we should open a separate issue for that, because of the different frontend it uses.

Mike-Sbg commented 3 years ago

Thank you, When I can help anything, let me know