Open alexander-sibert opened 7 years ago
Same problem here. I can't get the images to show on the front-end. Using Magento 2.1.6. I'm testing the service to offer it to my clients but I need first see it working correctly. HOpe you guys get it sorted soon.
Hello alexander-sibert and medinadato,
We are looking into this issue. I'll give you an update as soon as we know more!
Same problem. I have updated Magento 2.1.4 to 2.1.6 after this Update product images in Frontend and Backend didn't show.
Important notice: The latest release of Magento 2.1.6 includes a completely rearranged folder structure for the product image cache. We regret that the current version 1.1.0 of this extension is not yet compatible with the changes.
Magento reports many users with similar issues in that images are not showing and have posted a notice in their 2.1.6 release notes along with 2 solutions, but be warned these workarounds do not solve the issue either.
We hope to solve this showstopper and will post updates here as soon as we have more positive news.
We made a fix. This can be installed with the latest dev version of the extension using these instructions: https://github.com/tinify/magento2-plugin#installing-development-version-of-plugin
What we also found out is that flushing the image cache will definitely break most store images, regardless if the extension is installed or not. This has been confirmed by Magento. So the general advice is: do not flush the product image cache.
We will be doing some more work on the development extension and post any updates here.
I updated Magento 2.1.4 to 2.1.6 after this Update product images in Frontend and Backend didn't show. There is no full URL in the public generated source code shown.
I disabled temporary the TinyPNG module for Magento 2 and product images works now.