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tinify / photoshop-scripts

Photoshop Scripts for the TinyPNG & TinyJPG Photoshop plugin
MIT License
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The command "Export" is not currently available #6

Open faizandilbaz opened 4 years ago

faizandilbaz commented 4 years ago

Error shows: This function may not be available in this version of Photoshop.The command "Export" is not currently available . I'm using Adobe Photoshop CC 2017

emielvanlankveld commented 4 years ago

Hi! Are you running Photoshop on MacOS or Windows?

bjornskjaerpe commented 4 years ago

The same issue with me, macOS Catalina 10.15.4, with Photoshop CC 2020.

mattijsvandruenen commented 4 years ago

Is the Photoshop plugin working correctly if you compress an image manually in Photoshop via File > Export > TinyPNG and TinyJPG?

0bytedna commented 4 years ago

The same issue here. Windows 10, Photoshop CC 2019

emielvanlankveld commented 4 years ago

Did the installation of the plugin succeed? Do you see an option "TinyPNG and TinyJPG" in the menu under File > Export?

0bytedna commented 4 years ago

Did the installation of the plugin succeed? Do you see an option "TinyPNG and TinyJPG" in the menu under File > Export?

Yes. Yes

baccarg commented 4 years ago

Same error here... PS 2020 in Win 10 x64

jesperlofgren commented 4 years ago

Can you guys please check the following things?

  1. Do you have a valid Tinify Photoshop plugin license?
  2. Did the installation of the Photoshop plugin succeed?
  3. Do you see an option "TinyPNG and TinyJPG" in the menu under File > Export?
  4. Is the Photoshop plugin working correctly if you compress an image manually in Photoshop via File > Export > TinyPNG and TinyJPG?
  5. Are you sure that you're using the latest version of the Tinify Photoshop plugin?

If you checked above and are still having issues, then please contact us at support@tinify.com, and we'll help you further. Make sure to add information about your OS, PS version, plugin version and also attach the script you are trying to use. I think it would be easier to help you guys individually since your issues might not be related. I hope this answer helps, and I hope we'll hear from you soon if you're still in need of assistance.