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tinode / ios

Tinodios: Tinode Messaging Client for iOS
Apache License 2.0
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Connection to server lost #200

Closed blasius closed 1 year ago

blasius commented 1 year ago

Describe the bug On iOS 15.2, I installed Tinode after a previous version was showing me this message: Connection to server lost. I removed Tinode, and reinstalled it via the AppStore. I logged in successfully but after that it showed me the same message. Even after rebooting my iPhone the message is the same.

To Reproduce Steps to reproduce the behavior:

  1. Open TinodeIos
  2. Login in if not already logged in
  3. Wait up to 5 seconds
  4. A message should appear in the form of a snack-bar saying: Connection to server lost

Expected behavior I should be able to chat and call normally, which I can't do with that message

Screenshots If applicable, add screenshots to help explain your problem.

Tinodios (please complete the following information):

Server

Additional context I don't have access to any logs

aforge commented 1 year ago

I just followed installed the latest version of the app from App Store and it worked fine for me.

Out of curiosity, does this message keep popping up while the app is open? And how is it preventing you from chatting/calling? Will it just not go away and cover the text input bar? Or is it that the app cannot connect to the server?

I assume your internet connection is stable.

blasius commented 1 year ago

Yes it does cover up the input field and keeps popping up again and again. If I am fast enough I can touch the input field and be able to write a message but at the same time the bottom of the keyboard is covered and I can't type for example the space button.

And when I press call the call screen appears but is dismissed almost immediately.

aforge commented 1 year ago

That's weird. It appears you phone repeatedly keeps losing and restoring connection to the server.

Is there a chance you can test it with another device? We haven't observed this behavior on iPhone 8+, and I don't have an iPhone 7 right now unfortunately. I am wondering whether it's something to do with iPhone 7 specifically.

blasius commented 1 year ago

Let me borrow another iPhone and I'll come back with results

or-else commented 1 year ago

No update in over a month. Is this still relevant?