Hi There,
I am adding Intercom into our Android app. We are getting an error that crashes the app. Its related to a colour....but I have checked the colour settings and they seem to be fine. I've even changed the colour to see if this fixes it.
The error from firebase:
at android.graphics.Color.parseColor(Color.java:1391)
at io.intercom.android.sdk.identity.AppConfig.getConfigColor(AppConfig.java:233)
at io.intercom.android.sdk.identity.AppConfig.update(AppConfig.java:187)
at io.intercom.android.sdk.middleware.AppConfigMiddleware.dispatch(AppConfigMiddleware.java:29)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.UserIdentityMiddleware.dispatch(UserIdentityMiddleware.java:19)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.FirstMessageMiddleware.dispatch(FirstMessageMiddleware.java:29)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.AudioMiddleware.dispatch(AudioMiddleware.java:32)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.OverlayPresenterMiddleware.dispatch(OverlayPresenterMiddleware.java:61)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.NexusClientMiddleware.dispatch(NexusClientMiddleware.java:30)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.UserUpdateBatcherMiddleware.dispatch(UserUpdateBatcherMiddleware.java:28)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.ApiMiddleware.dispatch(ApiMiddleware.java:20)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.middleware.LoggerMiddleware.dispatch(LoggerMiddleware.java:20)
at io.intercom.android.sdk.store.Store$3.dispatch(Store.java:74)
at io.intercom.android.sdk.store.Store.dispatch(Store.java:81)
at io.intercom.android.sdk.api.CallbackHolder$1.onSuccess(CallbackHolder.java:46)
at io.intercom.android.sdk.api.CallbackHolder$1.onSuccess(CallbackHolder.java:43)
at io.intercom.android.sdk.api.Api$1.onSuccess(Api.java:177)
at io.intercom.android.sdk.api.Api$1.onSuccess(Api.java:173)
at io.intercom.android.sdk.api.BaseCallback.onResponse(BaseCallback.java:32)
at io.intercom.retrofit2.DefaultCallAdapterFactory$ExecutorCallbackCall$1$1.run(DefaultCallAdapterFactory.java:83)
at android.os.Handler.handleCallback(Handler.java:873)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:193)
at android.app.ActivityThread.main(ActivityThread.java:6669)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)
I have reached out to Intercom who say they don't support this wrapper and advise that you guys may be best placed to help me figure this out.
React Native V0.60.4
Some notes about my installation:
I follow everything in the instructions except this line new IntercomPackage(). Adding this line throws an error Native module IntercomWrapper tried to override IntercomModule. Manually linking as described in this issue (https://github.com/tinycreative/react-native-intercom/issues/329) throws no build error but the app crashes too when intercom is called.
Been going crazy for a few days. Hopefully someone can help!
Hi There, I am adding Intercom into our Android app. We are getting an error that crashes the app. Its related to a colour....but I have checked the colour settings and they seem to be fine. I've even changed the colour to see if this fixes it.
The error from firebase:
I have reached out to Intercom who say they don't support this wrapper and advise that you guys may be best placed to help me figure this out.
React Native V0.60.4 Some notes about my installation:
I follow everything in the instructions except this line
new IntercomPackage()
. Adding this line throws an errorNative module IntercomWrapper tried to override IntercomModule
. Manually linking as described in this issue (https://github.com/tinycreative/react-native-intercom/issues/329) throws no build error but the app crashes too when intercom is called.Been going crazy for a few days. Hopefully someone can help!