Not sure if this is a bug or how it's intended to work but is it possible when opening a push notification to scroll the chat screen down to the new message?
Currently it just opens the chat screen at the top of the thread with the agents info leaving the user to scroll down manually to the new message.
Not sure if this is a bug or how it's intended to work but is it possible when opening a push notification to scroll the chat screen down to the new message?
Currently it just opens the chat screen at the top of the thread with the agents info leaving the user to scroll down manually to the new message.