Open DerDomml opened 2 years ago
It looks like you are certainly doing all the right things. Do you see a user entry if you performed a SQL query in the database?
Try this:
docker exec -it freescout-db bash
mysql -u$DB_USER -p$DB_PASS $DB_NAME
select * from users;
You should see your username and password that was created.
If not, I'll ask for a fresh install with full logs using an environment variable of CONTAINER_LOG_LEVEL=DEBUG
and ask a few details like your environment running.
Hi. i had the same exact problem with a new installation: server: ubuntu 22.04 LTS php: 8.1.2 for instalation i had used ubuntu script: https://raw.githubusercontent.com/freescout-helpdesk/scripts/master/install/ubuntu.sh
Everything looks ok. but after initial setup, looks like no user was really created during GUI setup.
Hi. i had the same exact problem with a new installation: server: ubuntu 22.04 LTS php: 8.1.2 for instalation i had used ubuntu script: https://raw.githubusercontent.com/freescout-helpdesk/scripts/master/install/ubuntu.sh
Everything look ok. but after initial setup, looks like no user was realy created during GUI setup.
Please use https://github.com/freescout-helpdesk/freescout/issues for issue reporting for anything related to the install scripts. This is purely for the Docker image.
Has anyone found a solution to this? I am having the same exact issue
I have same issue :/
I was setting up freescout on a kubernetes cluster and had the same issue because I was messing around with a proper database user and had connection issues to my database first. After fixing that the script was running successfully but there was no user so I just dropped the database again and killed/restarted the according pod and now there has been a user created. I think the issue is related to having some troubles on setup and setup scripts that will not run completely.
Hey folks,
I have just tried to run freescout using the example
docker-compose.yml
file (without proxy). I have adjusted all variables that seemed relevant to me, such as the domain name, admin email and admin password. When I start the compose it all looks fine. I then access the website via the domain which works like a charm, try to log in with the credentials specified in theADMIN_MAIL
andADMIN_PASS
environment variables but freescout tells me"These credentials do not match our records"
. When I hit"Forgot your password?"
and enter my email, it tells me no user with that address has been found.Am I doing something obviously wrong that I cannot see?
My docker-compose.yml looks like this: