Email app not displaying body of the message

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What steps will reproduce the problem?
1.Open Email app to view message list (works)
2.Select message from list and see the message header
3.Message body text is white on white background.

What is the expected output? What do you see instead?

The message body is not readable, but it is selectable. This issue was also 
present in the Google Web Login screen, however I 'fumbled' around on the page 
and was able to enter the pertinent data.

What version of the product are you using?
AR29

Please provide logcat ouput and any additional information below.
(required)

Original issue reported on code.google.com by aasch...@gmail.com on 19 Apr 2012 at 12:22

Attachments:

• alogcat.2012-04-19-08-15-39-0400.txt

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Original comment by robbe...@gmail.com on 19 Apr 2012 at 3:36

• Changed state: Accepted

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I get this with Gmail app as well.. For me it will load the message but as soon 
as I touch (to either scroll or whatever) the message disappears. Its possible 
its from the CAF skia/webkit changes, theres something I can try but if that 
doesnt work Ill try reverting back to the previous AOSP method we was using 
(which skia is actually 2 versions newer than CAFs, but CAFs has alot of 
optimizations). Ill post once I figure something out.

Original comment by robbe...@gmail.com on 19 Apr 2012 at 4:00

• Changed state: Started

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Ok, so I think ive got this fixed.. Seems it was due to one commit from CAFs 
skia, I reverted the commit and now GMail/Email shows messages correctly.. 
Issue will be fixed in AR30.

https://github.com/aospX/platform_external_skia/commit/c51686a4c7b5f69c1212ec17e
bfdebcbbe7500d6

Original comment by robbe...@gmail.com on 19 Apr 2012 at 5:37

• Changed state: Fixed

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You're the best! 

I noticed the same thing in my Gmail too. Seems this issue was intermittent 
because my messages showed up a few times in Email app since my initial finding 
and Gmail was sometimes not showing.

Original comment by aasch...@gmail.com on 19 Apr 2012 at 5:41

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AR30 is live, please let me know if this resolved the issue on your end.

Original comment by robbe...@gmail.com on 20 Apr 2012 at 10:26

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Unfortunately, issue is not resolved. I just loaded AR30 yesterday and 
experienced the same problems described above.

Original comment by ple...@gmail.com on 24 Apr 2012 at 11:33

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I was just going to post that this just happened again. I hadn't experienced 
the issue at first.

Original comment by aasch...@gmail.com on 24 Apr 2012 at 12:05

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Well shit.., After 30 ive yet to reproduce this again. On 29 it happened every 
single time, but after webkit/skia changes it has worked correctly each and 
every time. 

So, now time to see if theres anything specific that triggers it 

Original comment by robbe...@gmail.com on 24 Apr 2012 at 4:38

• Changed state: Pending

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I've noticed if I close the email app and open it again when this occurs, the 
message body displays after a very short lag if that helps...

Original comment by aasch...@gmail.com on 24 Apr 2012 at 7:05

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Happens to me as well. Unable to reproduce on-demand but occurs ~50% of the 
time.  tried K-9 and it had its own issues so I removed it.  Do you need any 
logs on this issue?

Original comment by Needle...@gmail.com on 28 Apr 2012 at 4:01

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Experience this sporadically on 30.  If I close Gmail then re-run it, the 
problem resolves itself.

Original comment by tom.geor...@gmail.com on 4 May 2012 at 2:36

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This is happening on A31 too. As mentioned if you reopen then app, you can see 
the message for a second and then everything in message goes white.

Original comment by ashvin.v...@gmail.com on 7 May 2012 at 1:06

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Try going to Settings->Apps->All->Gmail->Clear Data and see if issue continues. 
After clean install of 30/31 (without restoring any data) Ive yet to be able to 
reproduce the issue. So possibly clearing out old app data could fix it. 

Original comment by robbe...@gmail.com on 8 May 2012 at 11:59

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Tried clearing Gmail data and email body still doesn't show. Coming from a Full 
Wipe and on A31.

Original comment by agllo...@gmail.com on 11 May 2012 at 12:45

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I've been on ar31 for awhile now great work. I do get this issue of email not 
showing up in the standard app. I've solved it by stopping the app and then 
going back in seems to fix it.

I may have a related problem email keeps disappearing even though I don't 
delete it from my inbox.

Original comment by 1shu...@gmail.com on 12 May 2012 at 9:50

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I have been having this issue also. However when I clear the application's 
cache 

menu -> manage apps -> running processes -> stop the process then "show cached" 
at the bottom. then select the process and hit stop.

when I do that the applications start to show the data again and it continues 
to work again for a few days.. Has anyone else had any success/failure?

Original comment by jimmyste...@gmail.com on 14 May 2012 at 11:11

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Ok, so finally had this pop back up after about 2wks of it not 
happening...cleared app data (Settings->Apps->All->Gmail) and now working 
correctly again. Ill see how long it last this time and see if I can find 
anything paticular that triggers it. 

Original comment by robbe...@gmail.com on 16 May 2012 at 4:58

• Changed state: Accepted

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I can reproduce it every time in the standard email app with imaps. 

Load the app, find an email that has not been read/downloaded and click on it.. 
then before it loads go back to the email list screen. Hit home, when the email 
client then loads again and you try and email the content never appears.

Stop the cached process under manage apps -> running -> show cached -> email -> 
stop

Then go back to the email and it works again. I can reproduce it every time.. 
Do you guys get the same results?

Original comment by jimmyste...@gmail.com on 16 May 2012 at 10:08

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Thanks Jimmy, stopping cached Email app helped me to see again mail body.
I'm using fresh aospX-1.0.0-BR1-DHD.zip.
Hope this issue will be fixed soon :)

Original comment by andrey.a...@gmail.com on 30 May 2012 at 7:32

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I am also having this issue on BR2 release in email app. Gmail is working fine 
after i used GooManager to upgrade it to the latest version :)

Original comment by jorge...@gmail.com on 10 Jun 2012 at 4:18

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This also happens with the facebook app. The news feed disappears. If you 
scroll up, as to refresh, the feed appears again, but disappears again once you 
let go. 

Original comment by Spencer....@gmail.com on 15 Jun 2012 at 7:46

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Original comment by robbe...@gmail.com on 18 Jun 2012 at 5:26

• Changed state: In-Progress

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I continue to have this issue on BR2

Original comment by bkere...@gmail.com on 1 Jul 2012 at 7:40

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As in Comment #17, goto Settings->Apps->All->Gmail (or Email), Force close the 
app, then clear the apps data.. This fixes it for me every time. 

Original comment by robbe...@gmail.com on 1 Jul 2012 at 6:52

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Same issue on BR2

Original comment by David.Sa...@gmail.com on 3 Jul 2012 at 2:51

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Issue seems to be resolved in upcoming BR3.. This issue originally started back 
when I first merged CodeAurora's webkit/skia/chromium.. With latest BR3-Test4 
we now use AOSP/JellyBean webkit/skia/chromium and the issue seems to be 
resolved now. I should have official BR3 up soon for those that dont want to 
run test builds.

Changes are now merged into ics-devel

Original comment by robbe...@gmail.com on 3 Jul 2012 at 4:29

• Changed state: Fix-Committed

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BR3 is now posted... Can someone who had this issue alot verify its resolved? A 
full wipe is required with BR3, so please only report after a clean wipe.

Original comment by robbe...@gmail.com on 3 Jul 2012 at 7:42

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Fix-Committed -> Fixed

Issue seems to be resolved in BR3. Im going to close this ticket for now, if 
issue pops back up then ill re-open the ticket. But currently i am unable to 
reproduce this now with BR3. 

Original comment by robbe...@gmail.com on 5 Jul 2012 at 4:21

• Changed state: Fixed