search

tnmendes / watt

iOS App for TP-Link Devices (Kasa Smart & Tapo) | Support page for issues related to Watt iOS App
49 stars 4 forks source link

Login problem #66

Closed bobbaron3 closed 2 years ago

bobbaron3 commented 2 years ago

ED613F30-1477-4E24-AEC9-1635098AFA6E

tnmendes commented 2 years ago

Hey @bobbaron3, thanks for reporting this problem. I recently noticed that one of the latest updates to the Tapo app was that they added a Two-Step Verification, maybe is related to this. I can't replicate with my email account right now, so I'm going to ask a few questions. Is this your first time trying to log in to the Watt app? Are your devices all Tapo brand? Or are they from the Kasa Smart brand? When you enter the Tapo or Kasa Smart app, is it asked for Two-Step Verification? What country are you in? United States?

bobbaron3 commented 2 years ago

Hello Tiago,

My devices are all Kasa/TP-Link. There is no two step authentication setup. Yes I am in the United States.

Thank You, Bob

From: Tiago Mendes @.> Sent: Monday, June 6, 2022 10:25:43 AM To: tnmendes/watt @.> Cc: bobbaron3 @.>; Mention @.> Subject: Re: [tnmendes/watt] Login problem (Issue #66)

Hey @bobbaron3https://github.com/bobbaron3, thanks for reporting this problem. I recently noticed that one of the latest updates to the Tapo app was that they added a Two-Step Verification, maybe is related to this. I can't replicate with my email account right now, so I'm going to ask a few questions. Is this your first time trying to log in to the Watt app? Are your devices all Tapo brand? Or are they from the Kasa Smart brand? When you enter the Tapo or Kasa Smart app, is it asked for Two-Step Verification? What country are you in? United States?

— Reply to this email directly, view it on GitHubhttps://github.com/tnmendes/watt/issues/66#issuecomment-1147508089, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ANCJMVORUPBDBFNR7UZZQTLVNYC6PANCNFSM5X7P6ZIQ. You are receiving this because you were mentioned.Message ID: @.***>

bobbaron3 commented 2 years ago

Hi Tiago,

I just happened to notice I got notifications from Kasa app for unauthorized access and realized it had 2-step authentication on. I disabled it and can now login, but I would prefer to have it enabled but see no way to within the Watt app. Please advise.

Thank You, Bob

From: Tiago Mendes @.> Sent: Monday, June 6, 2022 10:25:43 AM To: tnmendes/watt @.> Cc: bobbaron3 @.>; Mention @.> Subject: Re: [tnmendes/watt] Login problem (Issue #66)

Hey @bobbaron3https://github.com/bobbaron3, thanks for reporting this problem. I recently noticed that one of the latest updates to the Tapo app was that they added a Two-Step Verification, maybe is related to this. I can't replicate with my email account right now, so I'm going to ask a few questions. Is this your first time trying to log in to the Watt app? Are your devices all Tapo brand? Or are they from the Kasa Smart brand? When you enter the Tapo or Kasa Smart app, is it asked for Two-Step Verification? What country are you in? United States?

— Reply to this email directly, view it on GitHubhttps://github.com/tnmendes/watt/issues/66#issuecomment-1147508089, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ANCJMVORUPBDBFNR7UZZQTLVNYC6PANCNFSM5X7P6ZIQ. You are receiving this because you were mentioned.Message ID: @.***>

tnmendes commented 2 years ago

In my email account, there is still no possibility to activate two-step. I think that TP-Link must have chosen a user group and activated that feature. I even turned on a VPN for the USA but still I keep getting a message that it is still not possible to activate the two-step.

As soon as I find out how I can send the two-step code to the TP-Link servers, you will be able to activate the two-step again, but in the meantime you have to keep it deactivated.

Sorry for the inconvenience, but this is a third-party app and TP-Link makes changes without notifying any developer.