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todbot / blink1

Official software for blink(1) USB RGB LED by ThingM
https://blink1.thingm.com/
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Blink(1) Control application GUI does not load #246

Closed brent875 closed 6 years ago

brent875 commented 9 years ago

Tried loading and unloading the application, and have not been able to successfully launch the blink(1) control application successfully. Program attempts to launch, but does not render screen and stops. Currently running Windows 8.1

todbot commented 9 years ago

Hi, Can you take a screenshot of what you're seeing? Also, are you running as a regular user or administrator?

brent875 commented 9 years ago

screenshot

I was running as an administrator to load the application.

todbot commented 8 years ago

Hi,

We’ve recently released an updated version of Blink1Control, v1.98. Hopefully it will address the issues you’ve been experiencing.

You can download the new version here: http://blink1.thingm.com/blink1control/ Or on this repo's releases page

labomat commented 8 years ago

I have the same problem. BlinkControl starts and I can set modes (away etc) via Tray icon but GUi is just a blanc window.

I am using v1.98 on Windows 7 64bit. Tried "Run as Administrator" and Windows Xp compatibility mode - none worked.

Enursha commented 8 years ago

Same issue here, is the a debug mode or logging we can enable?

todbot commented 8 years ago

I've uploaded debug versions of v1.98 to the releases page: https://github.com/todbot/blink1/releases/tag/v1.98

There are 'debug' versions of the app for Mac & Windows. On Windows, opening the app will open a cmd window with debug messages On Mac, to see the debug messages, unzip the bundle, open Terminal in the same directory as the unzipped app, and run the app by typing ./Blink1Control-debug.app/Contents/MacOS/Blink1Control

There's also a log you can turn on in Advanced Preferences (the gear icon), but I suspect this error is happening before the log is opened.

Please copy-n-paste the output of the terminal window if you have this problem, I'm very curious. I've not been able to replicate it on any of the computers I have access to.

labomat commented 8 years ago

It is not working when installed in folder Program Files (x86) - works fine when opened from a "normal" folder (like "User/.../Downloads"). Debug see screenshot below: left side: not working (blank window).

log_blink

Enursha commented 8 years ago

The debug version is working fine. I tried uninstalling and reinstall the normal version and now it's also working without issue. This was an upgrade for me, not sure what version I previously had installed, guess a file or too weren't updating correctly.

Apologies, should of tried that to start with.

todbot commented 8 years ago

Thank you @labomat, that's helpful. I think I might see where the problem is. I'll get a second debug version to try out by Weds. Quick question: you said this was Win7 x64 running as a normal user, what is your UAC setting? (To find this, open Control Panel, search for "UAC", and click on "Change User Account Control setting". You'll be shown a slider with four positions ranging from "Always notify" to "Never notify". Which position is your slider in?) Thanks.

labomat commented 8 years ago

Sorry for not writing back. Had to reinstall my PC due to a harddisc crash... Downloaded the Installer again and it works now. I run the standard UAC setting (second to top).

screentwelve commented 8 years ago

I have the same problem. Just the frame of the window shows, and I can use the System Tray controls, but the program never loads. I am running Windows 7 Pro 64-bit. This is a fresh install on a brand new computer. I originally tried the Blink1Control 1.98 with installer and that didn't work, so I searched and found this forum. After uninstalling and reinstalling Blink1Control (tested again: didn't work) and uninstalling it again, I tried the zip file and running from Downloads folder and that didn't work. Then I tried the debug version from zip. Same issue, but this time it throws an error, even when running as Administrator. The dialog title is Microsoft Visual C++ Runtime Library. It says Debug Error! Program: ...Blink1Control-debug-win\Blink1Control-debug\Blink1Control.exe R6010

Attached is a screenshot of the command window debug info. The last line "qml: blink1 serial: 0 ," shows up after a few seconds, the same time as the error dialog, also attached. blink1 debug error blink1 debug error 2

todbot commented 6 years ago

Fixed in Blink1Control2 : https://github.com/todbot/Blink1Control2/releases

cameradoppia commented 3 years ago

Hi there, sorry if I re-open this issue but I'm not able to solve the same bug.

I'm on iMac os HIghSierra (10.13.6)

Thanks in advance, Daniele

todbot commented 3 years ago

Hi @cameradoppia,

Does the "Blink1Control2" menu exist and in that can you select the "Open Dev Tools" option? That will open a "console" window that hopefully will have an error.

cameradoppia commented 3 years ago

Hi, forgive my late reply: the Dev Tools works smoothly and I've solved by deleting a MAIL source that was giving an error, despite right credentials. Since I've done that, our lovely Blink1 is super fine. Thanks, best regards! Dan

todbot commented 3 years ago

Thanks for the update! Glad it's working now. Let me know if you have any further questions