search

todbot / blink1

Official software for blink(1) USB RGB LED by ThingM
https://blink1.thingm.com/
Other
954 stars 237 forks source link

Blink1Control quit unexpectedly on launch. Mac OS X El Capitan. #299

Closed BlakeRainey closed 6 years ago

BlakeRainey commented 7 years ago

Hi,

I've been using my Blink1 Control software successfully for the last 3 or 4 months but last week it began quitting unexpectedly on launch. It now won't stay open for more than a second of two before quitting. I didn't install any new software or change anything for that matter.

I tried trashing the application and re-downloading but this didn't help.

I had a look at the crash report but I don't really understand what the issue is. Something to do with the email maybe? Thread 14? I've pasted the relevant parts of the crash report below.

The notification light is super helpful so any help getting it working again would be greatly appreciated.

Process: Blink1Control [1085] Path: /Applications/Blink1Control.app/Contents/MacOS/Blink1Control Identifier: com.thingm.Blink1Control Version: 1.98 (0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Blink1Control [1085] User ID: 501

Date/Time: 2017-02-16 09:56:54.054 +1100 OS Version: Mac OS X 10.11.3 (15D21) Report Version: 11 Anonymous UUID: 9070DA02-E5FD-B921-2C07-68520E0D808F

Time Awake Since Boot: 3500 seconds

System Integrity Protection: enabled

Crashed Thread: 14 Email

Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000700000637f38 Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x700000637f38: Stack 00007000005b5000-0000700000637000 [ 520K] rw-/rwx SM=COW thread 13 --> STACK GUARD 0000700000637000-0000700000638000 [ 4K] ---/rwx SM=NUL stack guard for thread 14 Stack 0000700000638000-00007000006ba000 [ 520K] rw-/rwx SM=COW thread 14

Thread 14 Crashed:: Email 0 org.qt-project.QtCore 0x0000000103319b07 0x103076000 + 2767623 1 org.qt-project.QtCore 0x00000001033255c1 0x103076000 + 2815425 2 org.qt-project.QtCore 0x000000010332258a 0x103076000 + 2803082 3 org.qt-project.QtCore 0x00000001033222d6 0x103076000 + 2802390 4 org.qt-project.QtCore 0x00000001033255c1 0x103076000 + 2815425 5 org.qt-project.QtCore 0x000000010332258a 0x103076000 + 2803082 6 org.qt-project.QtCore 0x00000001033222d6 0x103076000 + 2802390 ... THIS CONTINUES UNTIL LINE 511 BUT I HAVE OMITTED BECAUSE IT SEEMED IRRELEVANT.

Thread 14 crashed with X86 Thread State (64-bit): rax: 0x00007fc28d320b74 rbx: 0x0000000000000002 rcx: 0x0000000000000006 rdx: 0x00007fc2893bd218 rdi: 0x00007fc2893bdad4 rsi: 0x00007fc28d320b74 rbp: 0x0000700000638100 rsp: 0x0000700000637ed0 r8: 0x00007000006b7860 r9: 0x0000000000000000 r10: 0x00007fc28d320b6e r11: 0x00007000006b7860 r12: 0x0000000000000004 r13: 0x000000000000045a r14: 0x0000000000000002 r15: 0x0000000000000005 rip: 0x0000000103319b07 rfl: 0x0000000000010202 cr2: 0x0000700000637f38

Logical CPU: 2 Error Code: 0x00000006 Trap Number: 14

Binary Images: 0x1022d5000 - 0x102473fff +com.thingm.Blink1Control (1.98 - 0) <96FBCEEA-B270-31C9-94E9-915DA553ACFD> /Applications/Blink1Control.app/Contents/MacOS/Blink1Control 0x1024a6000 - 0x1024aaff7 +libBlink1.dylib (0) /Applications/Blink1Control.app/Contents/Frameworks/libBlink1.dylib 0x1024b8000 - 0x1029ccff7 +org.qt-project.QtWidgets (5.5 - 5.5.0) /Applications/Blink1Control.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets 0x102b06000 - 0x102f99ff7 +org.qt-project.QtGui (5.5 - 5.5.0) /Applications/Blink1Control.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui 0x103076000 - 0x103584fff +org.qt-project.QtCore (5.5 - 5.5.0) /Applications/Blink1Control.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore 0x103616000 - 0x1038fdff7 +org.qt-project.QtQuick (5.5 - 5.5.0) <713CC4AC-430F-31E9-9DF6-BC7A2186996A> /Applications/Blink1Control.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick 0x1039a9000 - 0x103d06ff7 +org.qt-project.QtQml (5.5 - 5.5.0) <99737A2B-07BD-3468-8467-11553ABD3A1E> /Applications/Blink1Control.app/Contents/Frameworks/QtQml.framework/Versions/5/QtQml 0x103d94000 - 0x103eb0fff +org.qt-project.QtNetwork (5.5 - 5.5.0) /Applications/Blink1Control.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork 0x103eea000 - 0x103eeefff com.apple.agl (3.3.1 - AGL-3.3.1) <8B380B9E-3E00-3065-842E-41F4421D8D5A> /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x10419a000 - 0x1041cffff +org.qt-project.QtPrintSupport (5.5 - 5.5.0) <5116A322-CA11-3C44-9029-81FB53B51F3F> /Applications/Blink1Control.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport 0x106311000 - 0x1063b8fff +libqcocoa.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/platforms/libqcocoa.dylib 0x1063f1000 - 0x106458fff +org.qt-project.QtDBus (5.5 - 5.5.0) <4B97B481-FD03-3312-B33F-54A9E902DC85> /Applications/Blink1Control.app/Contents/Frameworks/QtDBus.framework/Versions/5/QtDBus 0x1093b9000 - 0x1093c4fff com.apple.iokit.IOHIDLib (2.0.0 - 2.0.0) /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Contents/MacOS/IOHIDLib 0x1093d5000 - 0x1093dfff7 +libqdds.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqdds.dylib 0x1093e4000 - 0x1093ebff7 +libqgif.dylib (0) <51F4DF97-9999-3FA3-9C6D-E0CDDCC0D47F> /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqgif.dylib 0x1093ef000 - 0x1093f7fff +libqicns.dylib (0) <5CBF3967-9FAA-3F70-9691-1E82F5E38315> /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqicns.dylib 0x1093fc000 - 0x109402ff7 +libqico.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqico.dylib 0x109407000 - 0x10948efff +libqjp2.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqjp2.dylib 0x10949c000 - 0x1094dafff +libqjpeg.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqjpeg.dylib 0x1094e0000 - 0x109530ff7 +libqmng.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqmng.dylib 0x109538000 - 0x10953cff7 +libqtga.dylib (0) <3D814602-B539-38C7-BD2F-AF056BF92907> /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqtga.dylib 0x109540000 - 0x1095a2ff7 +libqtiff.dylib (0) <23A39D56-6B66-3624-ADE2-93685C91FDE5> /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqtiff.dylib 0x1095aa000 - 0x1095aeff7 +libqwbmp.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqwbmp.dylib 0x1095b2000 - 0x109611fff +libqwebp.dylib (0) <5ABD01B1-35ED-3B4B-92DF-624BC710475A> /Applications/Blink1Control.app/Contents/PlugIns/imageformats/libqwebp.dylib 0x1096f5000 - 0x1096f9ff7 +libqtquick2plugin.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/quick/libqtquick2plugin.dylib 0x1096fc000 - 0x1097bbff7 +libqtquickcontrolsplugin.dylib (0) <0CD0F14C-0903-3CFC-A250-04A4836B94B9> /Applications/Blink1Control.app/Contents/PlugIns/quick/libqtquickcontrolsplugin.dylib 0x1097d2000 - 0x1097e3fff +libqquicklayoutsplugin.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/quick/libqquicklayoutsplugin.dylib 0x1097eb000 - 0x1097efff7 +libwindowplugin.dylib (0) <6B736192-04D5-3967-B281-52053B7537B9> /Applications/Blink1Control.app/Contents/PlugIns/quick/libwindowplugin.dylib 0x1098c8000 - 0x1098fcfff +libdialogplugin.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/quick/libdialogplugin.dylib 0x109912000 - 0x10991bfff +libdialogsprivateplugin.dylib (0) /Applications/Blink1Control.app/Contents/PlugIns/quick/libdialogsprivateplugin.dylib 0x109921000 - 0x10992bfff +libqmlfolderlistmodelplugin.dylib (0) <5A247C85-0510-36C8-B171-8FBFC6DFA189> /Applications/Blink1Control.app/Contents/PlugIns/quick/libqmlfolderlistmodelplugin.dylib 0x109932000 - 0x109937fff +libqmlsettingsplugin.dylib (0) <96D7CC08-F183-30AA-BBB6-01837F492B0A> /Applications/Blink1Control.app/Contents/PlugIns/quick/libqmlsettingsplugin.dylib 0x10cd9a000 - 0x10cdfcfff com.apple.driver.AppleIntelHD4000GraphicsMTLDriver (10.12.13 - 10.1.2)

todbot commented 7 years ago

Hi, That's very strange, and yes I agree with your assessment that it looks like it's something to do with the email system. You may be able to fix it by deleting all your email entries and recreating them. Perhaps there's something in the config that got corrupted and that could fix it.

But it was mysterious errors like this that caused me to recreate Blink1Control using a different app framework that is being updated more and has a greater number of libraries. The new app is called Blink1Control2 and you can download it here: https://github.com/todbot/Blink1Control2/releases

Unfortunately the config file format is different so you'll have to re-enter your details.

BlakeRainey commented 7 years ago

Thanks Todbot, you mention that:

You may be able to fix it by deleting all your email entries and recreating them

Will that be possible if I can't open the app? Is there a plist file or similar I can edit outside the application? If so where would I find this file?

Thanks

todbot commented 7 years ago

Oh yes, of course, apologies. For Blink1Control, the config is stored in 

~/.config/ThingM/Blink1Control.ini

If you're familiar with the Terminal, you can just rm that file. In the Finder, use the "Go" -> "Go to Folder..." menu and enter "~/.config/ThingM" into the dialog box. You can then trash the file like normal.

BlakeRainey commented 7 years ago

Thanks. I trashed the file and the application runs again and I can manually turn the light on and off. But... When I recreate the Blink1Control.ini file by re-configuring the email, the program instantly quits again. Its like the existence of that file causes the application to crash... Any thoughts?

BlakeRainey commented 7 years ago

Are there any other files the software creates similar to the Blink1Control.ini file when installing for the first time?

I would like to go through and delete everything related to the application then try re-installing.

todbot commented 6 years ago

I believe this is fixed in Blink1Control2 : https://github.com/todbot/Blink1Control2/releases