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todbot / blink1

Official software for blink(1) USB RGB LED by ThingM
https://blink1.thingm.com/
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Big Sur Support #660

Closed ghctim closed 3 years ago

ghctim commented 3 years ago

Under Big Sur I am unable to make this work. I am using Intel mac (not M1 Mac) but it I also don't see it under USB devices image

todbot commented 3 years ago

Hi! We've got a new test machine with Big Sur showing up next week. Hopefully we should have a new release out shortly after that. Thanks for your patience!

todbot commented 3 years ago

Also, I don't see the blink(1) in your USB Device Tree screenshot. The blink(1) USB Vendor Id & Product Ids are 0x27B8 and 0x01ED. I'm not sure what that "USB Billboard Device" is but it's not a blink(1). If you have a USB extension cable and/or USB hub plugged in between the Mac and the blink(1), I would try swapping it out.

ghctim commented 3 years ago

I have it connected direct with an apple usb c to usb a cable

On Fri, Nov 20, 2020, 4:15 PM Tod E. Kurt notifications@github.com wrote:

Also, I don't see the blink(1) in your USB Device Tree screenshot. The blink(1) USB Vendor Id & Product Ids are 0x27B8 and 0x01ED. I'm not sure what that "USB Billboard Device" is but it's not a blink(1). If you have a USB extension cable and/or USB hub plugged in between the Mac and the blink(1), I would try swapping it out.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/todbot/blink1/issues/660#issuecomment-731410784, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABKGGOKR3UQWEXTA2GTP5ETSQ3L6LANCNFSM4T5H6XJA .

todbot commented 3 years ago

Hmm, as a test, do you have a USB hub you could plug it into?

ghctim commented 3 years ago

I have tried that too and it doesn't show up. do you think this means its fried? Its served me well over all these years...

todbot commented 3 years ago

It's rare but it could be dead. Do you have any other computers to plug it into, just to see if it shows up in the device list?

ghctim commented 3 years ago

I have a windows computer..yuck, lol

ghctim commented 3 years ago

I didn't get a new device "ding" when plugging it into windows...

todbot commented 3 years ago

Okay sounds like it died. If it was one of the early blink(1) mk2 units, there's an increased possibility of "early retirement". Send us at email at blink1 at thingm.com with your preferred shipping address and we'll get a replacement mailed out to you.

ghctim commented 3 years ago

oh wow! I was not expecting that all! Thank you. this was an early one!

todbot commented 3 years ago

Closing as I think this is not a Big Sur issue. :)