Data freeze

[GiulliMo]

Hi my data freezes after a certain amount of time. When you look at the picture of my diagram you can see the wake up point. Worked for 3 month and then stopped working properly. Version 0.13.4 on an raspy

[zqnikals]

IDK if i have same issue but yes, few months all works well, but now i cant see AC in Power and AC out Power changes. Al data is unknown or freezed.

[Nid01]

Can you please check, if the data gets updated, when you open the app on your smartphone? That's an issue more people have in the last few days.

[zqnikals]

yes. that was the first thing i did

[GiulliMo]

In the HA app I have to check the integration with its data. After that the data gets updated. I have an iPad where the app is open 24/7 but there isn’t any update of the data stream by having the app opened.

[captainkoenig]

I confirm the same issue: data freeze and restart only if I also open the ecoflow app on my smartphone. As soon as I close the app data freeze again. Every thing worked fine surely up last 12 Aug 2024. I am currently running HA inside a Windows 10 Hyper V virtual machine with HA Core 2024.8.2 and Operating system 12.4. About Hassio integration release it is 0.12.4. HW: Delta max 2000 with Auxliary battery

[nounou02]

Same problème with a raspberry with latest config.

[hauzii]

Same problem here. After a while I no longer get any data in Homeassistant. As soon as I start the app on my smartphone it works again for a while.

Ecoflow Integration 0.13.4 Core 2024.8.2 OS 13.0 Frontend 20240809.0

[albertomercurio]

Same for me. I have also added some energy sensor with the Riemann Sum integration, but if the power is freezed I can't get the correct value of energy

[tomungh]

I was having the same issue and what worked for me was not opening the app or restarting the integration, but making a change to the Max Charge Level. As soon as hassio-ecoflow-cloud sent the new number to the cloud, all the other data came back.

[GiulliMo]

I was having the same issue and what worked for me was not opening the app or restarting the integration, but making a change to the Max Charge Level. As soon as hassio-ecoflow-cloud sent the new number to the cloud, all the other data came back.

How can your change update the values? I technically don’t understand the point.

[hauzii]

@GiulliMo i think @Alan-James means with the Ecoflow integration

[tomungh]

Yes exactly. The value I changed was "RIVER 2 Max-#### Max Charge Level".

Sadly that didn't work every time, and today I think I also had to have the Ecoflow app open.

[Denis-Heink]

Same issue here. Ecoflow Powerstream 1590.

[n4rrOx]

Same issue here with River 2 (with not updated values in HA). Changing "Max Charge Level" does not have any effect (without opening the app) as well as reloading the the integration.

If I open the app and reload the integration again, all entities becomes unavailable. If afterwards I shutdown the app, the values updates.

I will try to reproduce my described procedure, if the values are outdated again.

[n4rrOx]

After around 30 mins after the last (only one) update, I reloaded the integration again and the entities became unavailable. Another reload had no effect. I opened the app and as long as it was opened, I saw no changes. After I force closed of the app and reloaded of the integration, I still had no changes (unavailable). I also tried to wake up the River 2 with the button and reloaded again...but no the same.

So unfortunately I couldn't reproduce my first observations.

[Xennon57]

Bonsoir la communauté, J'ai le même soucis avec le gel des données. Tout rentre dans l'ordre quand j'ouvre l'app ecoflow, mais que pour une heure environ.

Merci pour l'investissement de tous

[GiulliMo]

Bonsoir la communauté, J'ai le même soucis avec le gel des données. Tout rentre dans l'ordre quand j'ouvre l'app ecoflow, mais que pour une heure environ.

Merci pour l'investissement de tous

Mate writing straight in French 😹

[paul933]

Hi, same here with my PowerStream, if i open the app, i have data for 30 min, after the powerstream chang too assume_offline

[Xennon57]

Bonsoir la communauté, J'ai le même soucis avec le gel des données. Tout rentre dans l'ordre quand j'ouvre l'application ecoflow, mais que pour une heure environ. Merci pour l'investissement de tous

Mon pote écrit directement en français 😹

??

[Denis-Heink]

Is there already a solution or a workaround for this?

[Xennon57]

Existe-t-il déjà une solution ou une solution de contournement pour cela ?

Bonjour, Pas ma connaissance.

[GiulliMo]

Is there already a solution or a workaround for this?

Nope

[Xennon57]

Non

[tensor5g]

Is there already a solution or a workaround for this?

While completely impractical, if you leave the app running with the screen awake on a spare android device, the data will continue to synchronize with home assistant.

[Dreyk007]

I have the same issue. Pretty much everything written above is confirmed (including changing the maximum charge level updates the data).

My station is Delta 2.

[paul933]

I have tested the pre-release v1.1.0-pre4 This new version can work with the official EcoFlow API. You need to create a developer account and request an API key here.

For my PowerStream, it works! 👍

[tomungh]

I've now installed v1.1.0-pre6 and it does update more often, but not as often as configured.

I don't know where to add my new API key though, so it's currently working quite well without it.

[davp81]

After all these issues I have installed now v 1.1.0-prev6. The API function gives me the error unknown.

But with the normal log in and a refresh rate of 3 seconds. (Standard is 5) it seems to work now, even if the app is closed.

[Dev-Fabry]

I've now installed v1.1.0-pre6 and it does update more often, but not as often as configured.

I don't know where to add my new API key though, so it's currently working quite well without it.

Please read these two posts to have replies to your questions: https://github.com/tolwi/hassio-ecoflow-cloud/issues/283#issuecomment-2311400218

https://github.com/tolwi/hassio-ecoflow-cloud/issues/283#issuecomment-2315126461

[dpa68]

v1.1.0-pre6 installed. iOS App closed. Gets online .... some times. Even when online, entities' values do not always refresh. Status (blue color is online). "Fridge" = Delta Power in logged at HA by a power plug. "Delta2 AC in Power" Data logged with Public API credentials. Actual entity update is every... 3 hours!!

[AndriiZakhliupanyi]

@dpa68 hi, have you tried the v1.1.0-pre7? and did you use the Developer API from EcoFlow account?

[dpa68]

@AndriiZakhliupanyi have not tried the v1.1.0-pre7. Will not. Got 2x Shelly plugs and get in and out power & energy, every second. Can also disconnect from grid and automate PV energy diversion. Ecoflow's API and cloud integration do not worth it and that's not a problem of this integration of course, but Ecoflow's practice to restrict access.

[PhilNS]

Same issue here as everybody on data freeze. As documented also in logs in #302

So basically

A) (stable) version v0.13.4 freezes data flow to HA integration unless the official Ecoflow app gets or remains opened on a mobile phone. Which I suppose to be a bit unpractical.

B) Instead the pre-release v1.1.0-pre6 (or pre7) seems to be working but it requires a developer API

API which I have anyway and I still get a too small subset of the data from a direct REST call to Ecoflow. {"code":"0","message":"Success","data":{"soc":1,"remainTime":5999,"wattsOutSum":0,"wattsInSum":0},"eagleEyeTraceId":"ea2a6a5905072575670505694072007","tid":""}

What is then the general recommended action: 1) wait for v0.13.4 to be fixed 2) move to v1.1.0 preX (and so make it the stable one ?)

[AndriiZakhliupanyi]

@tolwi Hello, could you please provide information on the planned release date for the stable version 1.1.0, which will replace 0.13.4?

[Adfri4852]

@tolwi Hello, I have the same problem with 0.13.4, I get only data when the android app is open. If i take the 1.1.0 pre6 then can I input the EcoFlow access key and the data seams to be always available.

[Dev-Fabry]

@tolwi Hello, could you please provide information on the planned release date for the stable version 1.1.0, which will replace 0.13.4?

Released yesterday