Support for new region "Taiwan"

[kuanting0580]

There are only five regions supported on the list. I tried to select these regions trying to login, but it does not work. Here is the log. [3/10/2024, 2:14:38 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 2:14:38 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 301001 and message This API key is served by another data center.

Hope it will be supported for other regions.

[tomekkleszcz]

@kuanting0580 Hi! Thanks for reporting the issue, I'll take a closer look at it and update you as soon as I release the fix.

[kuanting0580]

@tomekkleszcz Hi!! Sure. Thanks for replying!!

[tomekkleszcz]

@kuanting0580 The new version (0.0.10) has been released, please update the plugin and let me know if that works for you, so I can close this issue.

[kuanting0580]

I have updated to the new version. But it is still not working.

[3/10/2024, 11:19:25 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:19:26 PM] [homebridge-electrolux-devices] Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403042 and message invalid loginID or password [3/10/2024, 11:20:27 PM] [homebridge-electrolux-devices] Polling error: connect EHOSTUNREACH 18.194.71.38:443 [3/10/2024, 11:20:58 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:20:59 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403042 and message invalid loginID or password [3/10/2024, 11:21:00 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:21:01 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403042 and message invalid loginID or password [3/10/2024, 11:21:28 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:21:29 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403042 and message invalid loginID or password [3/10/2024, 11:21:58 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:21:59 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:22:28 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:22:29 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:22:58 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:22:59 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:23:28 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:23:29 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:23:58 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:23:59 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:24:27 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:24:28 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:24:57 PM] [homebridge-electrolux-devices] Signing in to Gigya... [3/10/2024, 11:24:58 PM] [homebridge-electrolux-devices] Polling error: Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403120 and message Account temporarily locked out [3/10/2024, 11:25:06 PM] [homebridge-electrolux-devices] Stopping child bridge (will not restart)... [3/10/2024, 11:25:06 PM] Got SIGTERM, shutting down child bridge process... [3/10/2024, 11:25:11 PM] [homebridge-electrolux-devices] Child bridge process ended

[tomekkleszcz]

@kuanting0580 Are you sure you've provided a correct email and password in the config? This line indicate you configured the plugin wrong way. [3/10/2024, 11:19:26 PM] [homebridge-electrolux-devices] Couldn't not sign in to Electrolux: Gigya API accounts.login failed with error code 403042 and message invalid loginID or password

[kuanting0580]

I am sure that I provided the correct email address and password on the Homebridge Electrolux Devices setting page. Is there any other setting I should configure?

[kuanting0580]

I leave JSON config as default.

{ "email": **@gmail.com", "password": "**", "pollingInterval": 30, "carbonDioxideSensorAlarmValue": 1000, "vocMolecularWeight": 30.026, "_bridge": { "username": "0E:F4:5F:1C:35:D6", "port": 58822 }, "platform": "HomebridgeElectroluxDevices" }

[tomekkleszcz]

Are you able to login with these credentials in the Electrolux (https://apps.apple.com/pl/app/electrolux/id1595816832) app? I'm running the plugin without any issues on my Homebridge instance, so I think the issue is with your configuration.

[kuanting0580]

Yes, I am able to login with my email address and password in this app. And I also tried to log out and login again to make sure I enter the correct credentails.

[kuanting0580]

Would you mind sending my credentails to your email "tomekkleszcz[at]icloud.com"? I will change my password to a new one first. Hope it would be help.

[tomekkleszcz]

Would you mind sending my credentails to your email "tomekkleszcz[at]icloud.com"? I will change my password to a new one first. Hope it would be help.

Sure, send me your credentials and I'll check what's going on. Thanks!

[tomekkleszcz]

@kuanting0580 Thank you for sending me your credentials. I'll push the fix soon. Would you mind not changing your password? I found one unsupported device and I would like to implement support for it in this plugin.

[kuanting0580]

@kuanting0580 Thank you for sending me your credentials. I'll push the fix soon. Would you mind not changing your password? I found one unsupported device and I would like to implement support for it in this plugin.

Yes, sure!!

[tomekkleszcz]

@kuanting0580 Thank you for sending me your credentials. I'll push the fix soon. Would you mind not changing your password? I found one unsupported device and I would like to implement support for it in this plugin.

Yes, sure!!

Thanks! Just to make sure, you own PURE A9 and Jishi Home 500 (https://www.electrolux.com.tw/appliances/air-purifiers/ep53-48swa/#/)? The second device has no support yet and it's not available in Europe, but I want to confirm its name before adding it to the list.

[kuanting0580]

Yes, one is PURE A9, the other one Electrolux named 500UV in Taiwan. The product link you provided is correct. I also found the same product on Youtube which is Australian version. (https://www.youtube.com/watch?v=rAJQIjfVNYA&ab_channel=ElectroluxAu) It shows the offical English name of this one is UltimateHome 500 in AU.

[tomekkleszcz]

@kuanting0580 The login issue and support for 500UV Air Purifier are implemented in the new 0.1.1 release.

[kuanting0580]

@tomekkleszcz Hi, it works perfectly. Login issue is sovled and 500UV works. There is a few issues on Pure A9 air purifier. There are 6 sensors on Electrolux app. Including PM1, PM2.5, PM10, HUM, TEMP and TVOC. But my A9 keeps sending carbon dioxide alert, and I am sure that the level should not be so high. I am not sure how did homebridge get the CO2 value. As for PM1 value, is it possible to add in air quality sensor list in homekit? Thanks!

[tomekkleszcz]

@kuanting0580 The Homekit does not support showing PM1 value, the CO2 value is read from the ECO2 field (which stands for Estimated CO2 I suppose). You can increase the carbonDioxideSensorAlarmValue config field value to higher level for alarm not to be switched on.

[kuanting0580]

Hi, thanks for your explanation!! That's why CO2 value fluctuates, so I suppose the value is inaccurated. And thanks for the advice. It works!