Still have many duplicates - GLPI 9.4.0

tomolimo / mailanalyzer

Mail Analyzer GLPI Plugin may be used to combine CC mails into one Ticket

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Still have many duplicates - GLPI 9.4.0 #29

Closed SaguezAdmin closed 5 years ago

SaguezAdmin commented 5 years ago

Hello,

We upgraded glpi to version 9.4.0 ( to a new server )

Your wonderful plugin was installed in our previous glpi and was working like a charm. But now, we have lots of duplicate.

How can we provide informations, logs to see what can be wrong and if we can help solving this ?

Many thx.

Olivier

tomolimo commented 5 years ago

Hello @SaguezAdmin You may add your logs to this issue. Thank you Regards, Tomolimo

tomolimo commented 5 years ago

Hello Closing this issue as no answer has been given to my last question. Feel free to re-open it if you want to copy/paste the log content. Thank you Regards, Tomolimo