I can't save content in output documents

tomolimo / processmaker

GLPI plugin that provides an interface with ProcessMaker (http://www.processmaker.com/)

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I can't save content in output documents #109

Closed jorge-madrigal closed 4 years ago

jorge-madrigal commented 4 years ago

Hello: I am using processmaker 3.3.0-community-RE-1.7 I am using php 7.1.24 and glpi 9.4.4 and the glpi processmaker plugin 3.6.5

When i create a output document in processmaker, it doesn't save the content of the document. If i import your proyect "Remplacement_materiel_non_standard" i can't see the content of the document "Formulaire remplit".

Do you know what is the problem?, Do you give me some idea? Thank you

jorge-madrigal commented 4 years ago

Sorry you can forget this issue.

Finaly i can add content to output document and save.

tomolimo commented 4 years ago

Hello @jorge-madrigal Could you share the root cause and the solution to fix this issue? It can be useful for other to have such info. Thank you, Regards, Tomolimo

jorge-madrigal commented 4 years ago

Hello

The problem was that when I typed in ProcessMaker web creator wysiwyg, if I saved the document and re-entered the document again, I didn't see anything.

If you type in wysiwyg web builder and click on the HTML button and then on the update button. The content of the document came and I was able to save the document.

Thank you Jorge Madrigal